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Service management : strategy and leadership in service business /
Published 1991Subjects: “…Service industries…”
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Managing service operations : design and implementation /
Published 2006Subjects: “…Service industries…”
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Total design : managing the design process in the service sector /
Published 1991Subjects: “…Service industries…”
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Service management : operations, strategy, and information technology /
Published 2001Subjects: “…Service industries…”
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8
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9
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Community participation in protected area management of Taman Negara National Park, Pahang, Malaysia / Mohd Salleh Daim
Published 2016Subjects: “…Service industries…”
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Book Section -
11
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12
Services marketing : an Asia-Pacific and Australian perspective /
Published 2004Subjects: “…Service industries…”
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13
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14
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Service productivity management : improving service performance using data envelopment analysis (DEA) /
Published 2006Subjects: “…Service industries…”
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Service enterprise integration : an enterprise engineering perspective /
Published 2007Subjects: “…Service industries…”
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18
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Services marketing management : an international perspective /
Published 1999Subjects: “…Service industries…”
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