APPLICATION OF CHATBOT AI IN THE CREATION OF WEB MINING PROGRAMS AND THEIR ANALYSIS by Luka Ilić, Aleksandar Šijan, Bratislav Predić

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Not with the bot! The relevance of trust to explain the acceptance of chatbots by insurance customers by Jorge de Andrés-Sánchez, Jaume Gené-Albesa

“…One of these technologies is chatbots, which enable policyholders to seamlessly manage their active insurance policies. …”
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SPECIFICS OF USING CHATBOTS FOR BUSINESS NEEDS IN MODERN MESSENGER CHATS by Т. О. Прокопенко, О. Б. Обойщик

“…The definition of chatbots, their classification and major functions are considered. …”
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A Model to Develop Chatbots for Assisting the Teaching and Learning Process by Sonia Mendoza, Luis Martín Sánchez-Adame, José Fidel Urquiza-Yllescas, Beatriz A. González-Beltrán, Dominique Decouchant

Subjects: “…chatbots…”
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The legitimacy of artificial intelligence and the role of ChatBots in scientific publications by Yu. B. Melnyk, I. S. Pypenko

“… Background and Aim of Study: Developing and using ChatBots based on artificial intelligence (AI) has raised issues about their legitimacy in scientific research. …”
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Building a Chatbot System to Analyze Opinions of English Comments by Hung Viet Nguyen, Nguyen Tan, Nguyen Hong Quan, Truong Thu Huong, Nguyen Huu Phat

Subjects: “…chatbot…”
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Determinants affecting customer intention to use chatbots in the banking sector by Irfan Abdul Karim Shaikh, Sania Khan, Shaha Faisal

Subjects: “…chatbot…”
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Extensible Chatbot Architecture Using Metamodels of Natural Language Understanding by Rade Matic, Milos Kabiljo, Miodrag Zivkovic, Milan Cabarkapa

Subjects: “…chatbot…”
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Can an artificial intelligence chatbot be the author of a scholarly article? by Ju Yoen Lee

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Increasing customer service efficiency through artificial intelligence chatbot by Ivan Martins De Andrade, Cleonir Tumelero

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Evaluation of the Current State of Chatbots for Digital Health: Scoping Review by Jia Xue, Bolun Zhang, Yaxi Zhao, Qiaoru Zhang, Chengda Zheng, Jielin Jiang, Hanjia Li, Nian Liu, Ziqian Li, Weiying Fu, Yingdong Peng, Judith Logan, Jingwen Zhang, Xiaoling Xiang

“…Chatbots have the potential to play a significant role in promoting health and well-being. …”
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Chatbot-Based Services: A Study on Customers’ Reuse Intention by Filipe Araújo Silva, Alireza Shabani Shojaei, Belem Barbosa

Subjects: “…chatbot-based services…”
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Validity of Chatbot Use for Mental Health Assessment: Experimental Study by Anita Schick, Jasper Feine, Stefan Morana, Alexander Maedche, Ulrich Reininghaus

“…Digital tools such as text-based conversational agents (ie, chatbots) are a promising technology for facilitating mental health assessment. …”
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AI Chatbot Design during an Epidemic like the Novel Coronavirus by Gopi Battineni, Nalini Chintalapudi, Francesco Amenta

“…This study presents the design of a sophisticated artificial intelligence (AI) chatbot for the purpose of diagnostic evaluation and recommending immediate measures when patients are exposed to nCOV-19. …”
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What is the impact of artificial intelligence-based chatbots on infodemic management? by Plinio P. Morita, Plinio P. Morita, Plinio P. Morita, Plinio P. Morita, Plinio P. Morita, Matheus Lotto, Matheus Lotto, Jasleen Kaur, Dmytro Chumachenko, Dmytro Chumachenko, Arlene Oetomo, Kristopher Dylan Espiritu, Irfhana Zakir Hussain

“…Artificial intelligence (AI) chatbots have the potential to revolutionize online health information-seeking behavior by delivering up-to-date information on a wide range of health topics. …”
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Evaluating the use of chatbot during pregnancy: A usability study by João Luis Zeni Montenegro, Cristiano André da Costa, Luisa Plácido Janssen

Subjects: “…Chatbot…”
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Systematic review and meta-analysis of the effectiveness of chatbots on lifestyle behaviours by Ben Singh, Timothy Olds, Jacinta Brinsley, Dot Dumuid, Rosa Virgara, Lisa Matricciani, Amanda Watson, Kimberley Szeto, Emily Eglitis, Aaron Miatke, Catherine E. M. Simpson, Corneel Vandelanotte, Carol Maher

“…Abstract Chatbots (also known as conversational agents and virtual assistants) offer the potential to deliver healthcare in an efficient, appealing and personalised manner. …”
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Correction: Role of AI chatbots in education: systematic literature review by Lasha Labadze, Maya Grigolia, Lela Machaidze

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Influence of artificial intelligence and chatbots on research integrity and publication ethics by Payam Hosseinzadeh Kasani, Kee Hyun Cho, Jae-Won Jang, Cheol-Heui Yun

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Pencarian Informasi Wisata Daerah Bali Menggunakan Teknologi Chatbot by I Nyoman Satria Paliwahet, I Made Sukarsa, I Ketut Gede Darma Putra

“…Chatbot designed using a matching question scheme with an existing pattern on chatbot knowledge. …”
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