The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review by Liss Jenneboer, Carolina Herrando, Efthymios Constantinides

Subjects: “…chatbots…”
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Building Kurdish Chatbot Using Free Open Source Platforms by Kanaan M. Kaka-Khan

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Chatbots and robots: a framework for the self-management of occupational stress by Akihiro Yorita, Simon Egerton, Carina Chan, Naoyuki Kubota

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Balkan Medical Journal Policy on the Use of Chatbots in Scientific Publications by Zafer Koçak, Servet Altay

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An AI Chatbot for Personalized Music Recommendations Based on User Emotions by Rula M Ali Farkash, Tengku Zatul Hidayah Tengku Petra

Subjects: “…AI Chatbot…”
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Concevoir pour des activités instrumentées par des chatbots by Marion Gras Gentiletti, Gaëtan Bourmaud, Myriam Fréjus, Françoise Decortis

Subjects: “…chatbot…”
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iNOUN: Architecture and Usability of a Chatbot for Academic Enquiries by Adewale Adesina

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FAQ chatbot web framework for response comparisons and performance analysis by Chua, Russell Kui Hon

“…The Objective of this implementation is to develop a Chatbot framework to provide a modular platform for a given set of Question Answer Matching Engine. …”
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School ambassador chatbot based on Google voice AIY kit by Chang, Aaron Keat Lueng

“…Functionality wise, Dialogflow is closer to a commercialised off-the-shelf chatbot than an intricate dialogue system. However, Dialogflow still uses a Natural Language Understanding unit(NLU) to identify keywords and tag parts of the speech. …”
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Smart medical chatbot with integrated contactless vital sign monitor by Zaki, W. M. A. W., Shakhih, M. F. M., Ramlee, M. H., Wahab, A. A.

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The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study by Marcia Nißen, Dominik Rüegger, Mirjam Stieger, Christoph Flückiger, Mathias Allemand, Florian v Wangenheim, Tobias Kowatsch

“…Recent research shows that clients can develop an affective bond with chatbots. However, few research studies have investigated whether this perceived relationship is affected by the social roles of differing closeness a chatbot can impersonate and by allowing users to choose the social role of a chatbot. …”
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Analisis dan Perancangan Aplikasi Chatbot Menggunakan Framework Rasa dan Sistem Informasi Pemeliharaan Aplikasi (Studi Kasus: Chatbot Penerimaan Mahasiswa Baru Politeknik Astra) by Laksmi Anindyati

“… Chatbot menjadi suatu kebutuhan bisnis yang membutuhkan pelayanan interaksi secara real-time dan 24 jam. …”
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A Domain-Specific Generative Chatbot Trained from Little Data by Jurgita Kapočiūtė-Dzikienė

Subjects: “…generative chatbot…”
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Dialog chatbot as an interactive online tool in enhancing ESP vocabulary learning by Fawaz Qasem, Mukhtar Ghaleb, Hassan Saleh Mahdi, Ahmed Al Khateeb, Hind Al Fadda

Subjects: “…Chatbot…”
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Implementation of Chatbot Technology in Health Care: Protocol for a Bibliometric Analysis by Zhao Ni, Mary L Peng, Vimala Balakrishnan, Vincent Tee, Iskandar Azwa, Rumana Saifi, LaRon E Nelson, David Vlahov, Frederick L Altice

“… BackgroundChatbots have the potential to increase people’s access to quality health care. …”
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From Textbooks to Chatbots: Integrating AI in English literature classrooms of India by Debanjali Roy, Tanmoy Putatunda

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Prostate cancer management with lifestyle intervention: From knowledge graph to Chatbot by Yalan Chen, Baivab Sinha, Fei Ye, Tong Tang, Rongrong Wu, Mengqiao He, Xiaonan Zheng, Bairong Shen

Subjects: “…healthcare chatbot…”
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Practical Approach for Smart and Circular Cities: Chatbots Used in Waste Recycling by Răzvan Daniel Zota, Ionuț Alexandru Cîmpeanu, Denis Alexandru Dragomir, Mihai Adrian Lungu

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Proposing Usability-UX technologies for the design and evaluation of text-based chatbots by Malu Gabriele Silva Mafra, Kennedy Nunes, Simara Rocha, Geraldo Braz Junior, Aristofanes Silva, Davi Viana, Williamson Silva, Luis Rivero

Subjects: “…Inspection Checklist, Chatbots Evaluation, Usability, User Experience, Design Patterns…”
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Perceptions and Opinions of Patients About Mental Health Chatbots: Scoping Review by Abd-Alrazaq, Alaa A, Alajlani, Mohannad, Ali, Nashva, Denecke, Kerstin, Bewick, Bridgette M, Househ, Mowafa

“…BackgroundChatbots have been used in the last decade to improve access to mental health care services. …”
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