THE RELATIONSHIP MARKETING APPLICATION IN SMALL AND MEDIUM-SIZED ENTERPRISES by SABOU FELICIA

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Presenting a Model for B2B Customer Complaint Management in the Crude Oil Products Industry in Iraq by Mohammed. Hadi Radhi Al-Maryani, Morteza Movaghar, Bahareh Abedin, Mohsen Alizadeh Sani

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Penanda arasan sistem aduan pelanggan sektor perkhidmatan bank di sekitar Taman Universiti, Skudai, Johor / by 181266 Noraishah Mohd Noor, Yap, Chin Ying, Yew, Huey Yin

Subjects: “…Customer complaints…”

Service recovery : fixing broken customers / by 345960 Zemke, Ron

Subjects: “…Customer complaints…”

Peran Mediator Kepuasan Pelanggan dalam Menciptakan Sikap dan Perilaku Loyal by Retno Dewanti, Hilman Tjandra

Subjects: “…product quality, customer complaints, satisfaction, loyalty…”
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PENINGKATAN KETERAMPILAN MEMBERI SOLUSI TERHADAP KELUHAN DAN KEBERATAN PELANGGAN DENGAN MODEL PEMBELAJARAN PROJECT BASED LEARNING (PjBL) PADA SISWA KELAS XI PM 2 SMK PGRI BATANG by Rakhima An Naafi Solekha, Kardoyo

Subjects: “…Solutions to customer complaint and objections…”
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Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty by Aihie Osarenkhoe, Mabel Birungi Komunda, Jotham Mbiito Byarugaba

Subjects: “…customer complaint behaviour…”
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Analisis Pengaruh Kompetensi Terhadap Kinerja Customer Complaint Handling Dengan Komitmen Organisasi Sebagai Variabel Moderasi (Studi Pada PT. Pos Indonesia Persero Kantor Regional... by Jumadi Jumadi, Rahmat Agus Santoso, Sukaris Sukaris

Subjects: “…customer complaint handling performance…”
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Yiyecek İçecek Paket Servis Hizmetlerinde Pandemi Dönemi Müşteri Şikâyetlerine İlişkin Bir Araştırma(A Study On Customer Complaints During The Pandemic Period in Food and Beverag... by Vildan SARICA, Gülçin ÖZBAY

Subjects: “…customer complaints…”

Customer Complaints as an Evaluation Tool Assessing the Performance and Clinical Suitability of Different Implant Design by Stefan Ihde, Łukasz Pałka

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HARAPAN TERHADAP KEPUASAN DAN DAMPAKNYA PADA KELUHAN DAN LOYALITAS PELANGGAN (STUDI DI KFC AHMAD YANI) by Diky Murdoyo Rahadiarto

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Flipping the Classroom for higher Education Learners to Improve Productive and Receptive Skills by Cristina

Subjects: “…flipped classroom; efl; tourism; customer complaints; professional skills.…”
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Investigating the effects of service quality and hedonic on behavioral intentions: An empirical survey on restaurant industry by Seyed Hossein Mansouri, Abolghasem Ebrahimi

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Customer Satisfaction in the Digital Age: Analyzing Private Sector Banks Online Services Quality in Agra (U.P.) by Juhi Rupal, Maria Antony-Raj, Ranveer Singh

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Identifying the hierarchical structure of customer complaint behaviors on the example of Iranian hotels by P. Charsetad, H. Vazifeh Doost, H. Nikoomaram

Subjects: “…customer complaint behaviors…”
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The influence of relationship intention and population group on South African cell phone users' positive attitude towards complaining by L Kruger, P Mostert

Subjects: “…customer complaint behaviour…”
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EVALUATING THE EFFECTIVENESS OF CUSTOMER COMPLAINT RESPONSES ON NMB MKONONI SATISFACTION: A CASE STUDY OF NMB BANK PLC IN DODOMA CITY, TANZANIA by Mohamed Salum KILINDO, Nasibu Rajabu MRAMBA

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Social media: Where customers air their troubles—How to respond to them? by Valdimar Sigurdsson, Nils Magne Larsen, Hulda Karen Gudmundsdottir, Mohammed Hussen Alemu, R. G. Vishnu Menon, Asle Fagerstrøm

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THE ANALYSIS OF THE STRATEGY OF CUSTOMER SERVICE IN THE FACE OF CUSTOMER COMPLAINTS IN THE PANDEMIC COVID-19 by Virastamida Ghifariyanti, Sri Anugrah Natalina, Binti Mutafarida

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Structured problem solving: combined approach using 8d and six sigma case study by Sharma Mithun, Sharma Shilpi, Sahni Sanjeev

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