Customer value in restaurants in Port Elizabeth: what customers experience and what managers perceive by Osward Mhlanga

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PARALLEL MEDIATION OF SERVICE QUALITY AND CUSTOMER SATISFACTION BETWEEN RESTAURANT AUTHENTICITY AND eWOM INTENTION: A PLS-SEM APPROACH by Hoang Phuong Lam, Thanh Quang Nguyen

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Influence of Service Quality on Customer Satisfaction and Return Intention at a Restaurant: The Case of a Student-Operated Restaurant in South Africa by Asanda MTUKUSHE, Tshinakaho NYATHELA-SUNDAY, Oswald MHLANGA

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Generation Z’s perspective on restaurant service quality by Maike Nuyken, Doron Zilbershtein, Abdul Rauf

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Young College Students’ Perception of DINESERV: A Study of On-Campus Dining in the USA by Hyunsuk Choi, Erick Kong, Saehya Ann

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PENERAPAN MODEL IS-DEMATEL DALAM ANALISIS KUALITAS LAYANAN RESTORAN SOLARIA DI JAKARTA TIMUR by Ronald Sukwadi

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Dimensiones de la calidad del servicio de los comedores de la Universidad de Costa Rica desde la experiencia de las personas usuarias by Laura Milena Andrade-Pérez, Johnny Cartín-Quesada, M. Gabriela Montero-Rodríguez, Ana Beatriz Avendaño-Castro

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