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761
PENGARUH KINERJA DAN PELAYANAN SALES & MARKETING DEPARTMENT TERHADAP LOYALITAS KUNJUNGAN TAMU HOTEL GRAND ASTON YOGYAKARTA
Published 2013“…Effect of Performance and Service Sales & Marketing Department Visits Against Loyalty Guest in the hospitality industry lives largely determines the economic progress of the industry. …”
Thesis -
762
"You're So Hot!": A content analysis of sexual harassment among hotel employees
Published 2011“…A major issue facing the hospitality industry is that of sexual harassment and the explosion in the number of sexual harassment lawsuits being filed. …”
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Conference or Workshop Item -
763
Environmental Management Practice and Environmental Performance: The Indirect Effect of Managers Attributes
Published 2016“…Activities related to environmental management practices (EMP) have been recently discussed in the hospitality industry. With the growth of the Tourism industry around the world, the new trends of tourism direct to Responsible Tourism and Meaningful Tourism which need “everything Green,” the practice of environmental management has been introduced. …”
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764
Environmental management practice and environmental performance: the indirect effect of managers attributes
Published 2016“…However, among the environmental issues discussed in the hospitality industry, the role of managers’ attributes on environmental issues is rarely investigated. …”
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765
Crisis management: The response of a small Dutch hospitality company during the COVID-19 pandemic
Published 2021-05-01“…Research about the impact of COVID-19 on the hospitality industry is limited, therefore further research is recommended on the long-term crisis response and the crisis consequences as well as the attitude of owners and employees of the hospitality industry during the COVID-19 pandemic.…”
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Article -
766
Sentiment Analysis Using Backpropagation Method to Recognize the Public Opinion
Published 2022-10-01“…The growth of the hospitality industry in Indonesia is experiencing rapid growth every year. …”
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Article -
767
The Competencies of Master Program Graduates: Employers’ Demands in Hospitality
Published 2017-12-01“…In addition, the results of this study can be used by HR managers dealing with recruitment and selection of personnel for hospitality industry companies.…”
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Article -
768
A STUDY TO IDENTIFY TALENT DEVELOPMENT PRACTICES IN THE HOSPITALITY SECTOR AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE
Published 2019-10-01“…This study aims to identify the talent development practices adopted by hospitality industry and its impact on their performance. …”
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Article -
769
Analisis Implementasi Customer Relationship Management dan Kualitas Pelayanan Jasa terhadap Kepuasan Pelanggan dan Dampaknya pada Retensi Pelanggan Hotel Bidakara Jakarta
Published 2012-05-01“…Bidakara Hotel Jakarta is one of the services in the hospitality industry which implements Customer Relationship Management. …”
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Article -
770
The Importance of Environmental Certificates for Green Hotel: Bibliometric and Network Analysis
Published 2022-03-01“…Efforts are being made at an international level for creating a sustainable environment. Hospitality industry is considered to be one of the main industries of a country. …”
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Article -
771
Corporate social responsibility : a comparative case study of three hospitality organisations.
Published 2011“…With heightened global emphasis on sustainable tourism, owners, developers and especially operators in the hospitality industry are also making CSR a key driver of business growth. …”
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Final Year Project (FYP) -
772
Are students competencies in line with industry expectation?
Published 2018“…Hospitality students noted the power of teamwork in hospitality industry and good customer relations as essence for excellent customer service. …”
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Article -
773
Entrepreneurship in Tourism /
Published 2019“…Small businesses are the backbone of the tourism and hospitality industry. However, entrepreneurship and the entrepreneurial process have long been marginal topics within tourism scholarship. …”
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774
The influence of hotel product innovation on customer loyalty in Cape Town.
Published 2017-02-01“…However, the degree of influence was found to be a useful enabler of competitive and loyalty strategy in the hospitality industry.…”
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Article -
775
Impact of Market Learning on Management Innovation: Mediating role of Knowledge Integration
Published 2020-08-01“… Purpose- The article aims to study and explore the effect of market learning on management innovation along with exploring the role of knowledge integration as a mediator in the hospitality industry of Pakistan. Design/Methodology- The data comprised 215 respondents from the hospitality industry, and it was gathered through a questionnaire containing 22 items, including four demographical items. …”
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Article -
776
Retention of graduate trainee programmes: a case study of Hilton’s Elevator fast-track to general manager graduate programme
Published 2024-03-01“…ABSTRACTDeveloping a talent pipeline through the design of graduate programmes has become a notable trend in the hospitality industry. This trend aims to address skilled labour shortages and alleviate high staff turnover rates. …”
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777
Modern trends in the development of world hotel business
Published 2019-10-01“…The relevance of the study is explained by the fact that today the global tourism and hospitality industry is in tough conditions of competition for each client and is forced to react very quickly to external changes in business conditions. …”
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778
FRONT OFFICE DEPARTMENT DALAM OPERASIONAL DI SEJAHTERA FAMILY HOTEL DAN APARTMENT
Published 2014“…In line with these developments, the hospitality industry needs to get attention as a business entity engaged in accommodation services. …”
Thesis -
779
PENGARUH BERBAGI PENGETAHUAN DAN BUDAYA TIM PADA KINERJA INOVASI LAYANAN (STUDI PADA HOTEL DI YOGYAKARTA)
Published 2012“…This study focused on the hospitality industry because there was still being a lack of research about knowledge management in the hospitality industry than in other sectors. …”
Thesis -
780
Celebrity endorsement, destination image and tourist intention to visit on tourism destination / Syed Samir Syed Omar
Published 2013“…This study will contribute to other researcher since there are few studies on celebrity endorsement in the hospitality industry especially in Malaysia. Besides that, effectiveness of celebrity endorsement in promoting tourism destination could create a large boost in sale in hospitality industry because of the increasing number of tourist to visit a particular destination.…”
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Thesis