PENGARUH KINERJA DAN PELAYANAN SALES & MARKETING DEPARTMENT TERHADAP LOYALITAS KUNJUNGAN TAMU HOTEL GRAND ASTON YOGYAKARTA by , WAHYU ANGGARANI, , Pitaya, S.E.T., M.S.c

“…Effect of Performance and Service Sales & Marketing Department Visits Against Loyalty Guest in the hospitality industry lives largely determines the economic progress of the industry. …”

"You're So Hot!": A content analysis of sexual harassment among hotel employees by Alagappar, P.N., Lean, M.L., David, M.K., Ishak, Z., Ngeow, Y.M.

“…A major issue facing the hospitality industry is that of sexual harassment and the explosion in the number of sexual harassment lawsuits being filed. …”
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Environmental Management Practice and Environmental Performance: The Indirect Effect of Managers Attributes by Muhammad Jamil, Che Zuriana, Mohamed, Rapiah, Zainal Affrin, Zaimah

“…Activities related to environmental management practices (EMP) have been recently discussed in the hospitality industry. With the growth of the Tourism industry around the world, the new trends of tourism direct to Responsible Tourism and Meaningful Tourism which need “everything Green,” the practice of environmental management has been introduced. …”
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Environmental management practice and environmental performance: the indirect effect of managers attributes by Muhammad Jamil, Che Zuriana, Mohamed, Rapiah, Zainol Ariffin, Zaimah

“…However, among the environmental issues discussed in the hospitality industry, the role of managers’ attributes on environmental issues is rarely investigated. …”
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Crisis management: The response of a small Dutch hospitality company during the COVID-19 pandemic by Nanda van Leeuwen Boomkamp, Nicole Vermolen

“…Research about the impact of COVID-19 on the hospitality industry is limited, therefore further research is recommended on the long-term crisis response and the crisis consequences as well as the attitude of owners and employees of the hospitality industry during the COVID-19 pandemic.…”
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Sentiment Analysis Using Backpropagation Method to Recognize the Public Opinion by I Komang Arya Ganda Wiguna, Putu Sugiartawan, I Gede Iwan Sudipa, I Putu Yudi Pratama

“…The growth of the hospitality industry in Indonesia is experiencing rapid growth every year. …”
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The Competencies of Master Program Graduates: Employers’ Demands in Hospitality by K. V. Reshetnikova, M. D. Predvoditeleva

“…In addition, the results of this study can be used by HR managers dealing with recruitment and selection of personnel for hospitality industry companies.…”
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A STUDY TO IDENTIFY TALENT DEVELOPMENT PRACTICES IN THE HOSPITALITY SECTOR AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE by Rajeev Ranjan MISHRA, Piyush SHARMA, Sanjeev KUMAR

“…This study aims to identify the talent development practices adopted by hospitality industry and its impact on their performance. …”
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Analisis Implementasi Customer Relationship Management dan Kualitas Pelayanan Jasa terhadap Kepuasan Pelanggan dan Dampaknya pada Retensi Pelanggan Hotel Bidakara Jakarta by Dian Tauriana, Ni Made Dini Arisani

“…Bidakara Hotel Jakarta is one of the services in the hospitality industry which implements Customer Relationship Management. …”
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The Importance of Environmental Certificates for Green Hotel: Bibliometric and Network Analysis by Qubbaj Abdullah, Signes Angel Peiro

“…Efforts are being made at an international level for creating a sustainable environment. Hospitality industry is considered to be one of the main industries of a country. …”
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Corporate social responsibility : a comparative case study of three hospitality organisations. by Teo, Elyssa Zhi Xuan., Song, Walter Weida., Wong, Jasmine Yan Li.

“…With heightened global emphasis on sustainable tourism, owners, developers and especially operators in the hospitality industry are also making CSR a key driver of business growth. …”
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Are students competencies in line with industry expectation? by Abdul Razak, Roshita, Mohd Shariff, Nurhazani, Zainol, Noor Azimin, Rashid Radha, Jasmine Zea Raziah Radha, Ahmad, Rozila

“…Hospitality students noted the power of teamwork in hospitality industry and good customer relations as essence for excellent customer service. …”
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Entrepreneurship in Tourism / by Walmsley, Andreas, author

“…Small businesses are the backbone of the tourism and hospitality industry. However, entrepreneurship and the entrepreneurial process have long been marginal topics within tourism scholarship. …”

The influence of hotel product innovation on customer loyalty in Cape Town. by Darlington Onojaefe, Nicholas Nhepera

“…However, the degree of influence was found to be a useful enabler of competitive and loyalty strategy in the hospitality industry.…”
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Impact of Market Learning on Management Innovation: Mediating role of Knowledge Integration by Saman Fatima, Roshan Luqman

“… Purpose- The article aims to study and explore the effect of market learning on management innovation along with exploring the role of knowledge integration as a mediator in the hospitality industry of Pakistan. Design/Methodology- The data comprised 215 respondents from the hospitality industry, and it was gathered through a questionnaire containing 22 items, including four demographical items. …”
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Retention of graduate trainee programmes: a case study of Hilton’s Elevator fast-track to general manager graduate programme by Florentina Enachi, Javed Suleri, Edwin Tarus

“…ABSTRACTDeveloping a talent pipeline through the design of graduate programmes has become a notable trend in the hospitality industry. This trend aims to address skilled labour shortages and alleviate high staff turnover rates. …”
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Modern trends in the development of world hotel business by Georgiy Dovgal

“…The relevance of the study is explained by the fact that today the global tourism and hospitality industry is in tough conditions of competition for each client and is forced to react very quickly to external changes in business conditions. …”
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FRONT OFFICE DEPARTMENT DALAM OPERASIONAL DI SEJAHTERA FAMILY HOTEL DAN APARTMENT by , PARYONO, , Prof. Dr. Marsono, SU.

“…In line with these developments, the hospitality industry needs to get attention as a business entity engaged in accommodation services. …”

PENGARUH BERBAGI PENGETAHUAN DAN BUDAYA TIM PADA KINERJA INOVASI LAYANAN (STUDI PADA HOTEL DI YOGYAKARTA) by , Nurul Hidayat, , Dr. Nurul Indarti, Sivilokonom, Cand. Merc.

“…This study focused on the hospitality industry because there was still being a lack of research about knowledge management in the hospitality industry than in other sectors. …”

Celebrity endorsement, destination image and tourist intention to visit on tourism destination / Syed Samir Syed Omar by Syed Omar, Syed Samir

“…This study will contribute to other researcher since there are few studies on celebrity endorsement in the hospitality industry especially in Malaysia. Besides that, effectiveness of celebrity endorsement in promoting tourism destination could create a large boost in sale in hospitality industry because of the increasing number of tourist to visit a particular destination.…”
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