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801
A literature review of implementing virtual reality in hospitality education
Published 2023-06-01“…The included papers were classified with the following dimensions: year of publication, hospitality industry domain and search keywords. A total of 51 articles were deemed relevant and were reviewed. …”
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802
Challenges to achieving a successful hospitality internship program in Malaysian Public Universities
Published 2020“…Hence, the purpose of this study was to explore the challenges to achieving a successful internship program in the hospitality industry. The findings derived from seven internship coordinators in public universities that offered hospitality degree programs throughout Malaysia. …”
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803
Determinants of experienced tourists\x92 satisfaction and actual spending behavior: a PLS path modelling approach
Published 2017“…Originality/value: Current literature has commonly investigated the attitude, satisfaction and behaviour of a traveller’s intentions; however, limited research has examined an experienced tourist’s actual spending behaviour in an emerging hospitality industry environment, such as Iran.…”
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804
Customer relationship management and information technology as determinants of Malaysian hospitality: A qualitative approach
Published 2012“…Today, the hospitality industry is deviating from their traditional way of doing business and is now becoming more customer focused aimed at developing a positive and satisfying relationship with their customers.lnformation technology is the most significant factor that is helping the management of hotel industry to lower costs, increase operational excellences with profitability slid give value to customer's time.Malaysian hospitality industry is based on Malaysian customer, culture involving a specific way of treating customers.The competitive advantage in this industry is based on the time and cost factors, which worries the customer and the hotel management.lnformation technology has helped the entire industry to prevent the wastage of resources and time by fulfilling optimum customer needs and demands.This paper is an attempt to explore the customer relationship management and IT related issues in three star rated hotels in the state of Penang, Malaysia.This paper would contribute as a useful guide to three star hotels, giving them some valuable information on what the customer expectations arc in terms of CRM and IT facilities and if they are duly met then services and operational issues shall not occur.The significance of this case study includes providing a scope for three star rating hotels to improve their IT based activities to influence service quality and reduce the weaknesses, through availing opportunities and to strengthen their position in the industry.…”
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Conference or Workshop Item -
805
FEATURES PROMOTION OF HOTEL SERVICES WITH THE USING MODERN MARKETING METHODS
Published 2017-04-01“…The carrying out of evaluation key marketing strategies in hospitality industry. The most creative approaches in the marketing policy of the hotel enterprise are allocated.…”
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806
Responsible Tourism and Hospitality: The Intersection of Altruistic Values, Human Emotions, and Corporate Social Responsibility
Published 2023-04-01“…The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. …”
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807
Resources Supply of the Hospitality Sphere
Published 2019-12-01“…The hospitality industry in modern conditions is developing rapidly, infrastructure is being improved and expanded, many hotels and restaurants, recreation centers are appearing, the network of sanatorium-resort facilities and services, communications, etc., is expanding that satisfy the needs of national and foreign consumers. …”
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808
Legal Issues in Dealing with Staff: A Study in Selected Hotels in Malaysia
Published 2018“…In conclusion, these findings are useful to those in hospitality industry as the hospitality industry plays major role in supporting Malaysia’s tourism industry. …”
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809
Model proposition of women employees career progression barriers
Published 2017“…However, women employees in the sector are the key and the front line of the industry alike the rest of the world.At present, it is an established fact that women employees hold the front-line in the tourism and hospitality industry. However, they are largely presented in clerical and service level jobs, but barely found at professional levels (UNWTO, 2010), which indicates male are more likely associated with the role of managers in this industry (Wood, 2008). …”
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Conference or Workshop Item -
810
FEATURES PROMOTION OF HOTEL SERVICES WITH THE USING MODERN MARKETING METHODS
Published 2019-02-01“…The carrying out of evaluation key marketing strategies in hospitality industry. The most creative approaches in the marketing policy of the hotel enterprise are allocated.…”
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811
Предпосылки для развития девелоперских проектов в России
Published 2020-01-01“…Today domestic hotel business as a whole aspires to repeat the classical scheme on which all directions of commercial real estate develop: concept working out, attraction of means, building, operation or sale. In the hospitality industry this scheme while in a formation stage that, on the one hand, discourages a part of the investors who have got used to большей of definiteness, and with another - presence of the niches not filled till now gives ample opportunities for development.…”
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812
"The Voyage of the Dawn Treader": The World at the Dawn of 2006-2011. Understanding societal themes
Published 2014-01-01“…This article offers a snapshot of the societal dynamics of individual countries around the world, integrated into a global view to provide the tourism and hospitality industry insight into potential customer needs and perceptions. …”
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813
ASPECTS OF SERVICE QUALITY AND ECOLABELLING OF ROMANIAN LODGING SERVICES
Published 2011-07-01“…The tourism sector adopted all of these.One by one in hospitality industry have emerged new trends, new destinations. …”
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814
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815
The Identification and Prioritization of Technological capability Assessment Indicators in Hotel Industry Case study: Parsian Chain Hotels Case study: Parsian Chain Hotels in Tehra...
Published 2021-03-01“…The technology-oriented hospitality industry is one of the important and strategic industries in the world. …”
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816
QUALITATIVE STUDY EXPLORING LUXURY MARKETING IN TIMES OF CHANGE: CASE OF HOSPITALITY IN MOROCCO
Published 2022-12-01“…The COVID-19 pandemic has had a significant impact on the hospitality industry in Morocco, with hotels, restaurants, and affiliated businesses experiencing the restrictions of government lockdowns and border closures. …”
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817
Digitalization as a Driver of Growth of Competitiveness of the Hotel and Restaurant Business Enterprise
Published 2022-12-01“…Prospects for further research in this direction is to determine the economic effect of the use of digital technologies, study the problems of their implementation in the hotel and restaurant industry, the further development of the hospitality industry.…”
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818
Strategic directions of sustainable development of the tourism industry
Published 2023-05-01“…The article reveals that the phenomenon of the 21st century. determine today - the hospitality industry, which has become one of the leading directions of socio-economic activity. …”
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819
Comparative Analysis of Erp Being Used in Hotel Industry of Pakistan
Published 2023-01-01“…Finally there is review of findings of effect if ERP and MIS implement on hospitality industry in Pakistan that due to less awareness, fear, cost, they don’t want to implement or not need to change. …”
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820
A study on smartphone applications : on hospitality and healthcare industries in Singapore
Published 2012“…Generally, reputable hotels, tourist attraction sites, government statutory boards from the hospitality industry and public transport providers are recommended to create smartphone applications with unlimited data usage. …”
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Final Year Project (FYP)