Chapter 7 HRM practices and employee retention: the moderating effect of work environment by Bibi, Palwasha, Ahmad, Ashfaq, Abdul Majid, Abdul Halim

“…Primarily, the hospitality industry strongly depends on the human factor and direct contact with customers. …”
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Self-restraint, subsidy, and stock market reactions to the coronavirus outbreak: Evidence from the Japanese restaurant industry. by Hideaki Sakawa, Naoki Watanabel

“…Our findings provide useful information for policy makers and practitioners to mitigate losses in the hospitality industry during the pandemic.…”
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Quality Management of the Hotel Enterprises in Ukraine Управление качеством гостиничных предприятий в Украине by Danko Nataliya I.

“…Author has adapted the principles of quality management in hospitality industry activity and develop specific recommendations for the implementation of quality management systems in enterprises of hotel industry in Ukraine.…”
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The Impact Of Human Resource Management Practices On Employee Retention Among The Frontline Hotel Employees In Malaysia by Moona Haji Mohamed, Ramesh Kumar

“…Walaupun pembangunan yang amat pesat dalam industri hotel di Malaysia, isu berhenti kerja masih kekal tinggi dalam industri ini The hospitality industry has become an important catalyst to the development of tourism industry in Malaysia. …”
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ORGANIZATIONAL STRUCTURE ENHANCING AIRLINES EFFIECEINCY AMID THE PANDEMIC: LOW-COST CARRIERS IN THAILAND AS A CASE by Kannapat KANKAEW, Korawin KANGWOL, Luidmilaa A. GUZIKOVA, Satirachai KUNGWOL, Bussaba SITIKARN, Thanasit SUKSUTDHI

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THE IMPACT OF ARTIFICIAL INTELLIGENCE (AI) ON GUEST SATISFACTION IN HOTEL MANAGEMENT: AN EMPIRICAL STUDY OF LUXURY HOTELS by Hadeel Sa’ad AL-HYARI, Hisham Mohammad AL-SMADI, Sulaiman R. WESHAH

“…Results indicated that AI in hospitality industry has the ability to revolutionize the concept of guest satisfaction through easing the process of services and increase their loyalty as well. …”
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Shaping the competitive advantages of travel agencies over online services in today’s environment by E. A. Frolova

“…The object of the study is the modern tourism and hospitality industry, which has faced significant losses and transformations over the past few years. …”
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Natural recreational resources as a factor of health & wellness tourism clusters formation and development by Ushakov Denis, Vasyuta Eugenia

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Application of experience economy tools in the hotel industry by J. A. Pshenichnykh, A. P. Adamyuk

“…Modern trends in the tourism and hospitality industry, influenced by the pandemic and increasing competition, are actualizing the need to find new innovative approaches to managing the development of hotel enterprises to increase the social and emotional value of hotel services for consumers. …”
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How Customers Choose Hotels by Hera Oktadiana, Andhika Kurnia

“…In the advancement of hospitality industry, thus it is important for hotel sales and marketing to understand the customer behavior in order to create effective marketing. …”
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HOSPITALITY ENGLISH FOR SPA THERAPISTS IN BANYAN TREE HOTELS AND RESORTS by Ratnasari Nugraheni

“…The purpose of this study is to help the English teacher to provide a successful English training since a good English proficiency used in the hospitality industry is obliged, especially for an-international-five-star-hotel-brand. …”
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Constructing hotel brands by Fei Wen Cheng

“…As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites). …”
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Introduction of Innovations in the Tourism Industry: Experience of Ukraine by Alla Donysche-Medyanik, Mykhaylo Klyap

“…Formulated and substantiated directions of innovative technologies introduction in the hospitality industry of Ukraine. Conducted research and substantiated principles of innovations in tourism and the processes in use of advanced services: Sleepbox, multimedia digital technologies Digital Signage, new technologies “Teleport” from the hotel network “Marriott”. …”
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Exploring the Effects of Macro-Environment on the Predisposition to Adopt Strategic Orientation among Small Medium Size Hotel Entrepreneurs by Azilah Kasim, Hisham Dzakiria

“…Specifically it is based on in-depth interviews of fifteen informants representing the hospitality industry. Analysis from the themes surfaced suggests SME Hotels are operating within a political and financial business environment, which is found to be relatively unfriendly. …”
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Exploring the Effects of Macro-Environment on the Predisposition to Adopt Strategic Orientation among Small Medium Size Hotel Entrepreneurs by Azilah Kasim, Hisham Dzakiria

“…Specifically it is based on in-depth interviews of fifteen informants representing the hospitality industry. Analysis from the themes surfaced suggests SME Hotels are operating within a political and financial business environment, which is found to be relatively unfriendly. …”
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USING THE ECO CONCEPT FOR SMART HOTEL PROMOTION CASE STUDY: HOTEL VEGA by NEACŞU NICOLETA ANDREEA, BĂLĂŞESCU SIMONA

“…This paper, through a market research, analyzes the views and attitudes of tourists on the use of the ECO concept in the hospitality industry.…”
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Inter- and Intrapersonal Skills of International Hospitality Professionals by Réka Somlai

“…The study focuses on extroversion personality trait and inter- and intrapersonal skills among Front Desk Agents in the hospitality industry in Hungary and Spain. The first aim of the study is to examine participants’ extroversion level. …”
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Exploring the Effects of Macro-Environment on the Predisposition to Adopt Strategic Orientation among Small Medium Size Hotel Entrepreneurs by Azilah Kasim, Hisham Dzakiria

“…Specifically it is based on in-depth interviews of fifteen informants representing the hospitality industry. Analysis from the themes surfaced suggests SME Hotels are operating within a political and financial business environment, which is found to be relatively unfriendly. …”
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Employees’ desire for personal development in the front office of the InterContinental Miami by Irina Tamminga, Elsbeth de Boer

“…Employees in the hospitality industry are under continuous pressure to perform better and to develop and adapt themselves to ever-increasing demands and challenges. …”
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Exploring the Effects of Macro-Environment on the Predisposition to Adopt Strategic Orientation among Small Medium Size Hotel Entrepreneurs by Azilah Kasim, Hisham Dzakiria

“…Specifically it is based on in-depth interviews of fifteen informants representing the hospitality industry. Analysis from the themes surfaced suggests SME Hotels are operating within a political and financial business environment, which is found to be relatively unfriendly. …”
Get full text