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1041
Health Star Ratings and Beverage Purchase Intentions: A Study of Australian and New Zealand Hospitality Consumers
Published 2021-11-01“…Thus, this research focuses on: (1) whether the presence of health star ratings on beverage products influences the willingness of consumers to purchase in the context of the hospitality industry, and (2) identifying the demographic and psychographic factors influencing these behavioural intentions. …”
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Article -
1042
School climate’s effect on hospitality department students’ aesthetic experience, professional identity and innovative behavior
Published 2022-12-01“…Using the criteria constituting the students’ aesthetic experience scale proposed by Chang, it was found that teacher support can improve students’ professional identity; school climate and students’ understanding of beauty and full experience contribute to the development of students’ innovative behavior; students’ understanding of beauty and full experience have mediating effects between teacher support and professional cognition; students’ understanding of beauty and full experience have mediating effects between student support and innovative behavior; student support positively moderates the relationships between full experience with professional cognition and students’ appraisal of the hospitality industry; and teacher support positively moderates the relationship between students’ full experience and professional emotion. …”
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Article -
1043
Do hostels play a role in pleasing Millennial travellers? The Portuguese case
Published 2018-06-01“…In return, hostels play an important role in hospitality industry by pleasing the Millennials, by offering: central location, an interactive atmosphere, functional facilities, well-planned design and decoration, a set of activities and events and personal treatment. …”
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Article -
1044
BUILDING TOUR-GUIDING SKILLS DURING THE ESP COURSE. TOURISM STUDENTS’ VISION OF THEIR POTENTIAL PROFESSIONAL DEVELOPMENT
Published 2023-07-01“…After all, being paid to travel the world and meet new people is not at all a bad start to the hospitality industry. However, a tour guide’s role is a very complex one: from facilitating the transmission of cultural/ historical/geographical information to mediating communication in a pluricultural space; from physically leading the tourists’ group through the meandering city streets to solving tourist-host linguistic misunderstandings, to name just a few. …”
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Article -
1045
Airline’s COVID-19 preventive measures and air travelers’ perception during Covid-19 pandemic in Thailand
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Article -
1046
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1047
THE EFFECT OF PROACTIVE PERSONALITY ON CUSTOMER-ORIENTED BEHAVIORS: THE MEDIATING ROLE OF EMPLOYEE CREATIVITY
Published 2022-10-01“…Originality of the research - The results can contribute to the literature on customer orientation in the hospitality industry and assist hoteliers in hiring the right employee. …”
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Article -
1048
ANALYSIS OF TOURIST TRAFFIC IN SERBIA AND ITS IMPACT ON ECONOMIC DEVELOPMENT
Published 2011-06-01“…The place and role of tourism and hospitality industry in the economic development of Serbia was an important issue that deserves special attention and that is the subject of this paper. …”
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Article -
1049
The impact of Service Recovery Performance on Word-of-Mouth Communication: The Intermediate Role of Customer Perceived Value, Customer Experience, Emotional Response and Brand Loya...
Published 2017-09-01“…According to the role of the customer in hospitality industry and importance of the provided quality of services, there is an increasing intense competition in the industry; hence, the recovery of failed services provides a second chance for companies to bolster their relationship with the customers, consequently, high performance of frontline employees affects behavioral intentions of customers. …”
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Article -
1050
On the challenges of making a sustainable kitchen: experimenting with sustainable food principles for restaurants
Published 2020-01-01“…However, professionals from the hospitality industry are still very under-informed on the methods adopted by researchers investigating food sustainability. …”
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Article -
1051
An evaluation of students industrial training courses implementation at higher education
Published 2018-11-01“…Furthermore, this training program needed to improve the quality and quantity of relevant campus facilities and infrastructure to the hospitality industry, and increasing the positive attitude of the students in carrying out the industrial training course.…”
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Article -
1052
MANAGING HOTELS IN A SUSTAINABLE WAY
Published 2018-12-01“…Each little action made by tourism and hospitality industry’s actors is a step to carry on welcoming tourist from all around the world and make them enjoy the beauty of each destination. …”
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Article -
1053
Hotel promotions in Singapore, Malaysia, & Indonesia
Published 2013“…In addition to the analysis of the current promotional practices, this research also seeks to forecast possible future trends in promotional methods and media in the hospitality industry. Hence, this research could be used as a reference for determing the possibie means with which hotels could reach their target customers more effectively and efficiently in future.…”
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Final Year Project (FYP) -
1054
EVALUATION OF THE BALANCED SCORECARD IMPLEMENTATION AS A PERFORMANCE MEASUREMENT SYSTEM (CASE STUDY AT SANTIKA PREMIERE HOTEL YOGYAKARTA)
Published 2013“…Santika Premiere Hotel Yogyakarta is one of the companies engaged in the hospitality industry and has been applying the Balanced Scorecard as a performance measurement system. …”
Thesis -
1055
Green hotel ; customers awareness of environmental responsibility (ER) and their intention to purchase / Irina Mohd Akhir
Published 2013“…In this study it is examined on the Environmental Awareness in hospitality industry, looking into the level of awareness, the factors of awareness and the relationship towards the purchase intention. …”
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Thesis -
1056
Conceptualising the service excellence and its antecedents: the development of the structural equation model / Yuhanis Abdul Aziz and Khairil Wahiddin
Published 2010“…Increasing and maintaining service excellence in the tourism and hospitality industry are known to enhance the customers’ satisfaction and could bring more profits to the organisations. …”
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Article -
1057
A hierarchical approach to measure service performance in the resort hotel’s service encounters / Yun Yang and Andrew Chan
Published 2010“…Although a number of researchers have proposed models to better investigate service performance in the hospitality industry, many of them are still along the Oliver’s (1981) expectation-disconfirmation theory. …”
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Article -
1058
Material management in themed restaurants : Inspiring the experience economy / Farah Adibah Che Ishak, Philip Crang and Muhammad Shahrim Ab Karim
Published 2017“…In tune with wider ideas of an experience economy, the hospitality industry has increasingly focused less on giving a service to its customers and more on offering them memorable, sensory experiences. …”
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Article -
1059
The level of training outsourcing effectiveness towards employee job performance at Naza Talyya Hotel, Melaka / Taufik Tumin
Published 2014“…This research focusing in hospitality industry. The study was conducted among 44 respondents in Naza Talyya Hotel, Melaka which is located in Bandaraya Melaka. …”
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Student Project -
1060
Border contagion: transit migration from the Mediterranean to the Atlantic c. 1860-1914
Published 2019“…Documentary checks on identity are thus considered alongside migration laws, the policing of emigration agents, the regulation of the hospitality industry in ports of transits, controls at embarkation and sanitary policy. …”
Thesis