Supply chain drivers as a competitive advantage in hospitality company: A case study by Xue, Ting Lim, Lee, Khai Loon

“…The constant growth of tourism industry in Malaysia has led to the rise of the hospitality industry over the recent years. However, some industries are still using inefficient and less responsive strategies to run their supply chain activities. …”
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Analysis of the implementation of green hotel in Villa Kayu Raja Bali by Forida Ayu Herini, Ni Gst Nym Suci Murni, I Gusti Agung Mas Krisna Komala Sari

“…This research is useful to encourage the hospitality industry to adopt environmentally friendly measures for sustainability. …”
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FACTORS OF POST-COVID RECOVERY OF THE INTERNATIONAL HEALTH & MEDICAL TOURISM (HMT): TERRITORIAL POTENTIAL VS STATE SUPPORT EFFICIENCY by Denis USHAKOV, Eugenia VASYUTA

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Two Tracks of BRICS Arctic Cooperation by E. A. Kuklina

“…Main conclusions: it is necessary to carry out a technical and economic analysis of the current state of the mineral resource base of the Russian Federation and to update the component “demanded wealth of subsoil”; in order to develop tourism in remote, sparsely populated regions of Russia with both poorly developed tourist infrastructure and problematic logistics, it is advisable to revise the national project “Tourism and hospitality industry” and to separate the segment “Arctic tourism” into a distinct unit.…”
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TOURISM MARKET IN THE WORLD AND IN RUSSIA: MODERN STATE AND DEVELOPMENT PROSPECTS by Tatyana N. Safronova, Olga A. Yabrova, Darina D. Shitova, Milena A. Khaneeva

“…The paper presents economic indicators of the hospitality industry’s development, analyzes statistical indicators of the hospitality market for the years 2018-2022 and their structure. …”
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Green Human Resource Management and Brand Citizenship Behavior in the Hotel Industry: Mediation of Organizational Pride and Individual Green Values as a Moderator by Ibrahim A. Elshaer, Alaa M. S. Azazz, Chokri Kooli, Sameh Fayyad

“…In recent years, there has been growing awareness of the need for sustainability in the hospitality industry. The hotel industry, in particular, has been identified as a significant contributor to environmental degradation. …”
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Role of Business Intelligence Data in Guest House Management in Gauteng by Christine Hader, Joseph Robert Roberson, Antonie Johan Smith

“…The findings reveal a strong acceptance of BI systems among participants, highlighting the growing importance of technology in the hospitality industry. Interestingly, the study unearthed a partial influence of competition characteristics and perceived ease of use on attitudes and BI system usage. …”
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Green hotel development: Towards the building of resilient cities in Ghana by Ama Kissiwah BOATENG

“…Previous studies conducted on the tourism and hospitality industry have revealed its trending pressure on land-use and infrastructure development, over consumption of resources, the generation of waste and air pollution. …”
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The domain of omnichannel in marketing: approaches and scopes of research by I.V.

“…The first studies of omnichannel occurred in the retail sector, but today there is an increasing interest in omnichannel in other services, such as tourism, the hospitality industry, healthcare, and banking. At the same time, omnichannel has been influenced by digitization and the Internet, which are undergoing rapid changes, so the phenomenon of omnichannel itself is rapidly transforming. …”
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Travel decision making during and after the COVID-2019 pandemic: Revisiting travel constraints, gender role, and behavioral intentions by Norzalita Abd Aziz, Fei Long, Fei Long, Miraj Ahmed Bhuiyan, Muhammad Khalilur Rahman

“…The COVID-19 pandemic has deeply influenced the tourism and hospitality industry, and it has also reshaped people’s travel preferences and related behaviors. …”
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Strategic thinking and innovation as panaceas for hotel performance in turbulent business environments by Klenam Korbla Ledi, Rebecca Bridget Dumeda, Stephen Bandoma, Enya Ameza-Xemalordzo

“…AbstractAs the hospitality industry grapples with unprecedented crises, the relationship between innovation, strategic thinking and hotel performance during crises emerges as a critical area of exploration. …”
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The effect of service robot occupational gender stereotypes on customers' willingness to use them by Qian Hu, Qian Hu, Xingguang Pan, Jia Luo, Yiduo Yu, Yiduo Yu

“…In recent years, intelligent service robots have been widely used in the hospitality industry and have also been given gender characteristics to attract customers to use them. …”
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Tourism and Land Planning in Natural Spaces: Bibliometric Approach to the Structure of Scientific Concepts by Eunice Lopes, Noelia Araújo-Vila, André Riani Costa Perinotto, Lucília Cardoso

“…The results of the detailed analysis of the word “tourism” connected with planning in natural spaces reveal that research in the area defends sustainable management, economic growth, energy management and monitoring, and the adoption of a green economy model by the hospitality industry. By featuring the overall structure of research on tourism and land planning in natural spaces published in Scopus, this study provides helpful and timely information to researchers, scholars, destination managers, industry managers, and tourism and hospitality consultants.…”
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Prospects for the development of the domestic hotel business and personnel training by M. A. Zhukova, V. A. Zhukov, O. R. Tsabolova

“…The article identifies the following main and new challenges facing the hospitality industry as a result of the consequences of the pandemic and the current realities of the international situation: to ensure the widespread digitalization of technological processes and services offered; to pay attention to issues of respect for nature (greening activities); to introduce new types of accommodation means into the practice of domestic business, to take into account changes in consumer requirements and preferences. …”
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The impact of the COVID-19 pandemic on tourist movements in the area of exceptional characteristics "Great War Island" by Busić Jovana, Božinović Milijan

“…The measures taken in 2020 and the following two years had a very negative impact on the hospitality industry and tourism. During this period, the development of many forms of tourism slowed down or came to a complete halt. …”
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HOTEL INDUSTRY POST COVID-19: CRITICAL PRACTICE ON HOTEL RESILIENCE by Ersy ERVINA, Indayati LANYA, I Made BUDIARSA, Made Sudiana MAHENDRA

“…This research contributes to the hotel industry's strategy by applying a multi-capital approach to support the hospitality industry during the global health crisis. …”
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The Determinants of Constructive Deviant Behaviour of Frontline Tourism Employees: An Exploration with Perceived Supervisory Support and Intrinsic Motivation by Esra Erenler Tekmen, Kerem Kaptangil

“…The study makes a theoretical contribution to the literature by presenting findings about the antecedents of the tendency of front-line workers in the hospitality industry to exhibit constructive deviant behaviors.…”
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Evaluating emotional labor from a career management perspective by Yunhong Hu, Wei Tu, Li Zhou, Xin Wu, Qi Yan

“…This study provides insights into how the tourism and hospitality industry can optimize the functions of emotional labor for in enhancing service quality and customer satisfaction, as well as promoting the psychological well-being of the employees.…”
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Modern features of benchmarking in the hotel business by E. L. Zadneprovskaya, T. N. Poddubnaya, E. A. Panina, T. A. Dzhum

“…The aim of the research is to study the current features of benchmarking in the hospitality industry and its impact on the dynamics of enterprise performance. …”
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Why do guests stay at Airbnb versus hotels? An empirical analysis of necessary and sufficient conditions by Manuel J. Sánchez-Franco, Maria Elena Aramendia-Muneta

“…Our study explores the differences in necessary and sufficient conditions for producing (dis)satisfactory guest experiences between Airbnb and hotels, intending to develop competitive strategies for the hospitality industry. Using advanced Natural Language Processing techniques, we analysed user-generated content from both platforms in the Andalusian market, utilising Contextualised Topic Modelling and Necessary Condition Analysis to identify the main topics and relationships that impact guests' experiences. …”
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