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1241
Analyzing the Role of Influencing Factors on Value Co-Creation through Technologies Equipped with Artificial Intelligence and Knowledge Management in the Tourism Industry
Published 2023-06-01“…The statistical population of the current study consists of tourists and experts in the tourism and hospitality industry, and 190 sample members were available, and the questionnaires were completed. …”
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1242
Effect of Corporate Social Responsibility on Identification and Involvement of Hotels` Employees; Moderating Role of Organizational Support
Published 2021-06-01“…Some scholars have pointed out the need for additional research regarding the additional potential positive social-based outcomes of CSR in the hospitality industry. Furthermore, management scholars argue that the interaction between the individual and organizational identification is iterative, whereas the individual's identity becomes intertwined with that of the organization. …”
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1243
Online flipped learning methods for teaching hospitality skills and management practices in an epidemic situation: A study on learning attitude and effectiveness
Published 2023-01-01“…At the same time, this approach stimulated the innovation, creativity, and creative development of students in using professional technology in the hospitality industry. It transformed the passive learning situation of online one-way teaching into an active two-way teaching environment.…”
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Can authentic leadership influence the employees’ organizational justice perceptions? – a study in the hotel context
Published 2022-06-01“…Practical implications – The findings showcase the need for organizations in the hotel and hospitality industry to establish programs that focus on leadership practices which improve employees' perceptions of organizational justice and, in turn, lead to positive organizational outcomes including reducing the considerable costs of employee turnover. …”
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1247
The effect of training attributes and the moderating role of changed behaviour on employee performance: an examination in the context of Malaysian hotels / Fadzilah Mohd Shariff
Published 2013“…The purpose of the study is to examine the relationship among selected trainee characteristics variables and work environment variables in the process of behavioural change and effect on employee performance in the Malaysian hospitality industry. The two influential factors that emerged from the various learning transfer models were individual characteristics (e.g., motivation) and work environment (e.g., supervisor support, co-worker support, and the opportunity-to-use the available resources). …”
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Thesis -
1248
Work stress, work-family conflict, and psychological distress among resort employees: a JD-R model and spillover theory perspectives
Published 2024-02-01“…The hospitality industry is well-known for its challenging and high-pressure work settings. …”
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1249
Antecedents of behavioural intention and prioritization of restaurant attributes affecting customer satisfaction at casual dining restaurants in the Klang Valley, Malaysia
Published 2019“…The ultimate goal of any business especially in hospitality industry is customer satisfaction, which is defined as a customer’s perception of the performance of a product or service, with regard to his/her expectations. …”
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Thesis -
1250
The moderating effect of agglomeration on horizontal differentiation and online reviews: the case of Paris hotels
Published 2022-04-01“…Purpose – Hotels are immersed in a very competitive environment and hoteliers have to plan and redesign their strategies to stay in the hospitality industry while faced with a steady rise in competition. …”
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1251
THE GEOSTATISTICAL DIMENSION OF TOURIST FLOWS GENERATED BY FOREIGN TOURISTS IN ROMANIA
Published 2023-12-01“…This information proves invaluable for the hospitality industry, guiding investments, and helping businesses tailor their offerings to meet the diverse needs of international visit ors. …”
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1252
Measuring the hospitality experience (scale development and accreditation) and its impact on customer satisfaction
Published 2021-08-01“…Also, the impact of the hospitality experience on customer satisfaction in the hospitality industry is examined as one of the most important links in the tourism value chain. …”
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1253
Human resource management practices and organizational innovation: A study of four and five star hotels in Malaysia
Published 2015“…Secondly, the hospitality industry is rapidly changing due to accelerations in information technology (Olsen & Connolly, 2000). …”
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Conference or Workshop Item -
1254
Análisis de las competencias lingüísticas y digitales en el marco de los estudios universitarios de turismo en España / Analysing the language and digital competences within the fr...
Published 2009-04-01“…It is worth it to know up to which extent the professional competences defined in the White Book of Tourism Studies are required by the different sectors of activity in the tourism sector (hospitality industry and intermediation). Furthermore, the aforementioned will help us to reformulate the design of the new university tourism studies in order to fulfil the new requirements. …”
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1255
Customer Aggression and Employees Turnover Intention in Hotels: The Mediating Role of Emotional Fatigue and Moderating Effects of Distributive Justice and Organizational Pride
Published 2022-12-01“…Ensuring employee satisfaction and mitigating the impact of customer aggression are essential to maintaining service quality in the hospitality industry, where customers have become increasingly discerning and can easily switch between service providers. …”
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1256
Conference Report The Second Tourism And Hospitality International Conference (Thic 2014)
Published 2020-02-01“…In the morning of 5 May 2014, over sixty people took their seats in the cosy conference hall of the Holiday Villa Beach Resort and Spa Langkawi, to witness the opening ceremony of the THIC 2014 on the theme: Dimensions of Sustainability in the Planning, Development and Management of Tourism and Hospitality Industry. The Deputy Secretary General, Ministry of Tourism and Culture Malaysia, Rashidi Hasbullah, officiated at the ceremony and joined the conference Chair Dr. …”
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1257
Environmental dynamic, business strategy, and financial performance: An empirical study of Indonesian property and real estate industry
Published 2013-05-01“…The co-alignment model used successfully in the hospitality industry might be used in a wider context as a framework in explaining these relationships simultaneously. …”
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1258
Leadership Style, Work Motivation, Work Stress, and Employee Performance: a Case Study of a Hospital
Published 2023-08-01“…3) Does job stress have a significant effect on employee performance at the hospital industry? Novelty: This research was conducted in contextual (implementation of leadership style, work motivation and work stress hospital industry). …”
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1259
Demographic change as a driver for tourism automation
Published 2020-12-01“…Purpose – The purpose of this paper is to discuss how demographic changes in developed countries will continue to drive the tourism and hospitality industries to adopt automation in business operations. …”
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1260
Achieving competitive advantage through service quality at Singapore general hospital.
Published 2014“…This fact motivated the authors to study the hospital industry and narrow down the scope of study to the Singapore General Hospital (SGH). …”
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Final Year Project (FYP)