Showing 1 - 20 results of 60 for search '"importance–performance analysis (IPA)"', query time: 1.02s Refine Results
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    Students’ Satisfaction on Academic Services in Higher Education Using Importance-Performance Analysis by Suroto Suroto, Aina Nindiani, Humiras Hardi Purba

    Published 2016-03-01
    Subjects: “…students satisfaction, academic service, Importance-Performance Analysis (IPA)…”
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    Article
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    ANALISIS PENINGKATAN KUALITAS PELAYANAN MAHASISWA MAGISTER MANAJEMEN TEKNOLOGI ITS SURABAYA DENGAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) by Lissa Rosdiana Noer

    Published 2016-08-01
    Subjects: “…Customer satisfaction, Importance Performance Analysis (IPA), Service quality, Servqual.…”
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    Article
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    Analysis of Online Transportation User Satisfaction Using the Customer Satisfaction Index (CSI) and Important Performance Analysis (IPA) Methods In Palembang City by Merry Agustina, Vivi Sahfitri

    Published 2022-12-01
    Subjects: “…online transportation, customer service index (csi), importance performance analysis (ipa)…”
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    Article
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    Product and Service Quality Analysis: An Empirical Study of Customer Satisfaction in a Bakery by Aina Nindiani, Mohammad Hamsal, Humiras Hardi Purba

    Published 2018-07-01
    Subjects: “…Importance-Performance Analysis (IPA), product quality, service quality, customer satisfaction…”
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    Article
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    Evaluasi kualitas layanan perpustakaan di SMA Negeri 7 Purworejo dalam prespektif libqual+^TM by Ana Rizka Mashud

    Published 2020-08-01
    Subjects: “…importance performance analysis (ipa)…”
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    Article
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    IMPORTANCE PERFORMANCE ANALYSIS (IPA) APPLICATION FOR EXTERNAL EVALUATION OF PERFORMANCE ORGANISATION MISSION STATEMENT by Gogor Arif Handiwibowo

    Published 2017-06-01
    Subjects: “…performance evaluation, external perspective, mission statement, importance performance analysis (IPA)…”
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    Article