A Holistic View of AI-driven Network Incident Management by Hamadanian, Pouya, Arzani, Behnaz, Fouladi, Sadjad, Kakarla, Siva Kesava Reddy, Fonseca, Rodrigo, Billor, Denizcan, Cheema, Ahmad, Nkposong, Edet, Chandra, Ranveer

“…We discuss the potential improvement large language models (LLM) can provide in incident management and how they can overhaul the ways operators conduct incident management today. …”
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Streamlining IT Help Desk and Incident Management: Harnessing the Power of the ITIL Framework for Enhanced Efficiency in IT Services by Alfonsus Fero Jaya Nugroho, Melissa Indah Fianty

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CrowDSL: Platform for Incidents Management in a Smart City Context by Darío Rodríguez-García, Vicente García-Díaz, Cristian González García

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Support for incident management in optical networks through critical points identification by Aminadabe Barbosa de Sousa, Alberto Sampaio Lima, José Neuman de Souza, José Antão Beltrão Moura

“…In incident management for optical networks, when a fault or event occurs, a network element will often send a notification, in the form of an “alarm”, to operators and managers. …”
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Incidence management system of the healthcare institutions for disaster management in Sri Lanka by Nayani Umesha Rajapaksha, Chrishantha Abeysena, Aindralal Balasuriya, Millawage Supun Dilara Wijesinghe, Suranga Manilgama, Yibeltal Assefa Alemu

Subjects: “…Incident management system…”
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Reforming the Incident Management System in the Health System: A Perspective Article by Ali Mohajervatan, Fatemeh Rezaei

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Determination of Weights for Multiobjective Combinatorial Optimization in Incident Management With an Evolutionary Algorithm by Phillip Gachnang, Joachim Ehrenthal, Rainer Telesko, Thomas Hanne

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Incidence, Management Experience and Characteristics of Patients with Giardiasis and Common Variable Immunodeficiency by Irene Díaz-Alberola, Juan Francisco Gutiérrez-Bautista, Andrea Espuch-Oliver, José María García-Aznar, Per Anderson, Pilar Jiménez, Carmen Hidalgo-Tenorio, Miguel Ángel López-Nevot

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Improving the Incident Management Process Based on a Use Case Approach by A. A. Mikryukov, A. V. Kuular

“…The purpose of the study is to improve the incident management process. The article considers the process approach to incident management in case of technical failures and its main stages: detection, response, investigation, elimination, resolution. …”
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Modelling delay saving through pro-active incident management techniques by Nicholas B. Taylor, Johan Olstam, Viktor Bernhardsson, Philippe Nitsche

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Craniomaxillofacial trauma in war‐torn nations: Incidence, management gaps, and recommendations by Favour Tope Adebusoye, Wireko Andrew Awuah, Yasir Alshareefy, Jack Wellington, Shyamal Mani, Amal Olabisi Ahmad, Pearl Ohenewaa Tenkorang, Toufik Abdul‐Rahman, Ovechkin Denys

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Application of Process Mining in the Process of IT Incidents Management by Utilizing Kaggle’s Dataset by Anggraeni Xena Paradita, Fakhri Arya Fadhillah, Kanza Azzahra, Michael Christensen Bonar Kasparov, Rachmadita Andreswari

“… The application of process mining in Information Technology (IT) incident management has been carried out. In the face of the increasing complexity of IT systems and a surge of incidents, traditional incident management is no longer effective. …”
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Resilient operations of smart highways : platooning, ramp metering, and incident management by Jin, Li, Ph. D. Massachusetts Institute of Technology

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Penyusunan SOP Incident Management pada PT. RST dan PT. XYZ Berdasarkan ITIL 3 Versi 2011 by I Putu Deny Arthawan Sugih Prabowo, Indah Nur Rachmawati, Yanti Rahmawati

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Ugrade flight safety accident/incident management system (FAIMS)-Statistic report / by Nor Sukhadah Salihin, Haslina Md. Sarkan, Fakulti Sains Komputer dan Sistem Maklumat

On the Appropriateness of Incident Management Systems in Developing Countries: A Case from the UAE by Faouzi Kamoun, Naoufel Werghi, Mohamed Al Blushi

Subjects: “…Incident Management System (IMS)…”
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Incidence, management, and outcome of lung cancer in patients with long‐term oxygen therapy by Timothée Lambert, Kinan El Husseini, Maeva Zysman, Boris Duchemann, André Gillibert, Luca Campedel, Edouard Dantoing, Camille Rolland‐Debord, Maxime Patout

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Implementing the National Incident Management System as a Framework for Travel Medicine in Haiti by Johis Ortega, Juan González, Scott Sloane, Kenya Snowden, Lila de Tantillo

“…<br /> <strong>Methods:</strong> To improve the safety of participants engaged in this humanitarian travel medicine endeavor and enhance efficiency, the United States National Incident Management System (NIMS) has been implemented as a framework. …”
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Organizational Preconditions and Legal Opportunities in Lithuania for the Involvement of Community Participation in the Incident Management by Arvydas Survila, Vainius Smalskys, Andrejus Novikovas, Agnė Tvarionavičienė, Andrius Stasiukynas

Subjects: “…incident management…”
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Dataset of United States Incident Management Situation Reports from 2007 to 2021 by Dung Nguyen, Erin J. Belval, Yu Wei, Karen C. Short, David E. Calkin

“…Abstract This paper presents a unique 15-year dataset of Incident Management Situation Reports (IMSR), which document daily wildland fire situations across ten geographical regions in the United States. …”
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