A Modern Approach to Assessing Human Capital in the Public Service by Dmitry Valerievich Gonin

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Adaptive User Profiling in E-Commerce and Administration of Public Services by Kleanthis G. Gatziolis, Nikolaos D. Tselikas, Ioannis D. Moscholios

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Morale of Uniformed Public Services in the Context of Contemporary Challenges and Threats by Adam Kołodziejczyk, Beata Domańska-Szaruga

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In Search of the Essential Competences for Overcoming Language Barriers in Public Services by Tamara Mikolič Južnič, Nike K. Pokorn

“… It is argued in the article that despite the relatively strong presence of English in Slovenia, the use of English as a lingua franca (ELF) alone does not guarantee access to quality public services. To supplement the use of ELF interpreting support is needed, in particular in high-risk situations. …”
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Enhancing Community Participation in Public Services through Participatory Innovation by Dadan Saputra, Rizka Aulia Assaf, Asep Zulkifli Achmad

“…To address these challenges, participatory innovation has been identified as a potential solution to enhance community participation in public services. This study aims to explore the role of participatory innovation in enhancing community participation in public services in Indonesia. …”
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Bad News and Quality Reputation among Users of Public Services by Vicente Martínez-Tur, Patricia González, Asunción Juan, Agustín Molina, Vicente Peñarroja

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Governance of metropolitan areas for delivery of public services in Latin America by Alejandra Berenice Trejo Nieto, José Luis Niño Amezquita, María Luisa Vasquez

“…One of the key issues at metropolitan level is the provision of public services and this paper highlights the importance of understanding the governance of public services in the context of increasing urbanization and decentralization. …”
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The Influence of Total Quality Management (TQM) on Public Service Ethics by Liviu GAVRILESCU

“…This paper summarizes what is the Total Quality Management and the Ethics Management, from the Public Service perspective at the European and Romanian level. …”
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Digital public services for sustainable development: how accessible are they to people? by Kovalenko Tatiana

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The genesis of restrictions and special requirements established during public service by O. Yu. Salmanova, Yu. I. Shovkun

Subjects: “…public service…”
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Misconduct Impeding Good Governance in The South African Public Service by Ms Kgopotso Valema Maile, Shikha Vyas-Doorgapersad

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Does the Digitalization of Public Services Influence Economic and Financial Crime? by Brici Iulia, Achim Monica Violeta

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The development of the European public service: from modernisation to post-modernisation by O. V. Onufriienko

“…Further convergence with the civil society seems to be the major perspective of the public service development in the European Union countries (it is also typical for relatively new East-European Member States but with established restrictions). …”
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Measuring quality perception of public services: customer-oriented approach by Butkus Mindaugas, Rakauskiene Ona Grazina, Bartuseviciene Ilona, Stasiukynas Andrius, Volodzkiene Lina, Dargenyte-Kacileviciene Laura

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Public Service Innovation: Driving the Growth of the Tourism Industry in Indonesia by Syaiful Bachri, Lorensius Lonik

Subjects: “…public service…”
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Interdepartmental cooperation in the supply of public services for the development of sports in Moscow by D. A. Krasnyukov

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An Empirical Study on Public Service Recruitment System and Public Sector by Kim, Jae hoon, Lee, Ho jun

Subjects: “…공직임용제도(Public Service Recruitment System)…”
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A Model for Public-Private Partnership in the Public Services Sector by Amirhassan Zarei-Rahro, Habibollah Taherpour-Kalantari, Reza Najaf-Beigi

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FISCAL DECENTRALIZATION INFLUENCE ON PUBLIC SERVICES EFFICIENCY AND ECONOMIC GROWTH by Tetiana Kaneva, Maksym Karpenko, Olha Nasibova, Julia Tabenska, Tetiana Tomniuk

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Social Audit of the Public Services in Turkey: The City Council Case by Ahmet ÖZEN, Ercan BAHTİYAR, Mahmut ŞAŞMAZ

“…Indeed, the control of public services by society in Turkey was made possible primarily through the election process. …”
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