TS 13298 Çerçevesinde Kurumsal Bilgi Sistemleri ve Elektronik Belge Yönetimi Standartlarının Değerlendirilmesi: İçişleri Bakanlığı Örneği=The Evaluation of Enterprise Information... by Şahika Eroğlu, Özgür Külcü

“…\As in many areas IT Technologies has led to various changes for the implementation of public services and relationships between the citizen and governments In this context, enterprise information systems used in enterprise services is mainly based on electronic document management applications. …”
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Democratic Evaluation & Crowdsourcing: It's a Match! by Sara Vaca

“… -        Crowdfunding: asking citizens to contribute with small amounts of money to support the evaluation of public services and programmes, as an alternative to depending solely on the funding decisions of traditional decision-makers. …”
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Study on the Spatial Distribution Characteristics and Poverty Inducements of Poverty-Stricken Villages in Henan Province by Xianping Zhang, Lu Yu, Xiang Xu

“…The low-low clustering areas mainly have limited agricultural development and rapid urban–rural integration. (3) Geographical locations and socio-economic and basic public services are the main factors affecting poverty in poverty-stricken villages. …”
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Lessons from community participation in primary health care and water resource governance in South Africa: a narrative review by Jennifer Hove, Lucia D’Ambruoso, Kathleen Kahn, Sophie Witter, Maria van der Merwe, Denny Mabetha, Kingsley Tembo, Rhian Twine

“…However, limited information is available to understand community involvement in priority setting, planning and decision-making in the development and implementation of public services. Objective This narrative review aims to provide evidence on forms, extents, contexts and dynamics of community participation in primary health care (PHC) and water governance in South Africa and draw cross-cutting lessons. …”
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Housing retrofit: six types of local authority energy service models by Margaret Tingey, Janette Webb, Dan van der Horst

“…Models identified from empirical case study research constitute experimental innovations resulting from constrained finances and competition requirements in public services. They provided (1) energy-efficiency upgrades to public, residential and commercial buildings and/or (2) district heating infrastructure to secure ‘upstream’ resource efficiencies. …”
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Sensors securing sustainable digital urban logistics—A practitioner’s perspective by Marianne Knapskog, Michael Browne

“…Due to Covid 19 the government level is seen to have an important role for exchange of information and advice, and for giving economic incentives and support, rather than providing law and regulatory changes or the reorganisation of public services. The local level is considered to have an especially important role for digitalisation including data for modelling, planning or public procurement procedures. …”
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Digital transformation and social responsibility: pragmatism or the search for balance by M. A. Izmailova

“…Within the framework of this approach, the use of the achievements of scientific and technological progress is considered: in public administration – for the purpose of breakthrough development of the country and the interconnected solution of socio-economic problems; in the business sphere – to improve the quality of economic activity and strengthen competitive benefits.Results: a review of the current state of the digitalizing society, the demand for digital services and satisfaction with the quality of their receipt, the readiness of Russian regions to provide electronic public services. The trends of digital transformation of public administration and the stages of evolution of digital maturity of the state are revealed. …”
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FISCAL DECENTRALIZATION OF UKRAINE: SEARCH FOR NEW APPROACHES FOR THE DEVELOPMENT OF LOCAL SELF-GOVERNMENT by V. Teremetskyi, K. Solyannik, K. Zakomorna, O. Poproshaieva, Ya. Yakovchuk

“…It is demonstrated that fiscal decentralization is politically necessary reform for Ukraine, which directly impacts on the formation and implementation of state and regional policy, harmonized actions of central and local authorities, creating a new format of the balance of relationship among the state and local authorities, stabilization and stability of economic processes in Ukraine, efficiency provision of public services, elimination of macroeconomic instability and acceleration of economic growth. …”
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The Acceptance and Use Behavior of Shared Mobility Services in a Rural Municipality by Cindy Schaefer, Aida Stelter, Sonja Holl-Supra, Stephan Weber, Björn Niehaves

“…In rural regions, needs-based mobility services play an important role in the provision of public services. Shared Mobility Services can optimally complement local public transportation such as buses and trains, even in rural regions, and support the transformation of transportation. …”
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The prehospital care experiences and perceptions of ambulance staff and Eastern European patients: An interview study in Lincolnshire, UK by Viet-Hai Phung, Dr Zahid Asghar, Professor Sundari Anitha, Professor Aloysius Niroshan Siriwardena

“…This population requires access to high quality public services generally, and ambulance services more specifically. …”
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Ekonomik Faaliyet Kolu Tanımlama ve Sınıflandırma Önerisi: Bilgi Yoğun İş Hizmetleri (BYİH) by Mehmet Tahsin Şahin, Mutlu Yılmaz, Çiğdem Varol

“…The fact that OECD and World Bank’s division of the service sector into three subclasses as producers, consumers and public services, as well as a low intensive knowledge and intensive knowledge classification have brought about many debates. …”
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Improving lives by linking data: Views from groups with complex needs. Commissioned by the cross-government Better Outcomes through Linked Data programme and the Centre for Data Et... by Dean Fell, Loulwa Al Rasheed-Wright

“…Results • Participants in the BOLD program pilots generally support data sharing to improve public services. • They view the program positively, have similar experiences across pilot areas, and reflect on its relevance to a range of audiences…”
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Exploring Human Resources Management Quality Role in Organizational Commitment, Organizational Identification and Intent to Leave job by Hasan Danaee Fard, Farajolah Rahnavard, Ali Rajabzadeh Ghatari, Nora Salarieh

“…To do so, they need to increase the public services quality provided by the government organizational staffs. …”
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Open Arms Program: An Innovative Approach for an Open-Air Illicit Drug Market in Central São Paulo by Luiz Guilherme Mendes de Paiva, Leon Garcia

“…This new focus aimed at building trust between public services and their beneficiaries with a low-threshold approach and from it derived the program’s three major pillars: (i) housing, (ii) protected employment, and (iii) connection with existing health and social assistance services in the ground. …”
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Sosyal Medya, Yerel Yönetimler ve Katılımcı Yönetim: Bilgi Çağında Belediyeler için Yeni Stratejiler / Social Media, Local Governments and Participatory Management: New Strategies... by Ali Yeşildal

“…Local governments around the world use the Internet and related Information and Communication Technologies (ICT) to meet the demands of citizens for access to more information, institutional transparency, participatory decision-making and access to public services. Therefore, information and communication technologies play an important role in providing participatory management understanding in local governments. …”
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Socio-philosophical context of human capital in law enforcement system by G. T. Kulzhanova

“…The results of the study showed: the breadth of the range of assessments of the police by the population and the dissatisfaction of the Kazakh society with the degree of protection of citizens by law enforcement agencies from illegal encroachments, the level of personal security, as well as the quality of public services provided by these bodies. Based on the results of the study, the article outlines the main tasks in the field of improving the activities of the Kazakh police, designed to promote the formation and development of «human capital» in the law enforcement system, improve the professionalism of employees of internal affairs bodies. …”
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Grants for Local Community Initiatives as a Way to Increase Public Participation of Inhabitants of Rural Areas by Dorota Bednarska-Olejniczak, Jarosław Olejniczak, Viktorie Klímová

“…This is possible thanks, among other things, to tools that enhance bonds in local communities, encompassing processes based on the mechanisms of the co-creation and co-production of public services, or various forms of participation in the decision-making processes of self-government. …”
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Evaluation of Jakarta Province in Information and Technology Management by Ella Wargadinata, Ezzat Sayid Aly, Alma'arif Alma'arif

“…Aside from the big-bang decentralization policy, e-govt has endorsed national concerns to digitize the rigid manual procedures of public services. Jakarta, as the capital city, emphasizes IT- the backbone of administration. …”
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Civil society organisations and the healthcare of irregular migrants: the humanitarianism-equity dilemma by Lorenzo Piccoli, Roberta Perna

“…We answer these questions using 40 semi-structured interviews with CSO staff working in two European countries with high levels of irregularity, universal healthcare provisions on paper, and significant differences in approaches and availability of public services for irregular migrants: Italy and Spain. …”
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Gobernanza: una mirada desde América Latina by Cristina Zurbriggen

“…To understand these changes the paper examines three key areas of reforms in Latin America and the privatization of public services, new social policies proposals and the decentralization process. …”
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