PRINCIPLES OF TRANSITION OF PUBLIC SERVICE TO OMNICHANNEL DIGITAL STRATEGY by E. V. Vasilieva

“…The principles of formation of a digital organization and the main steps of transformation of customer experience in the field of public services on the basis of omnichannel have been defined. …”
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Conceptual Approaches to the Formation of the Institute of Public Services in Ukraine by Vdovychenko Larysa Yu.

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Regulatory support for the development of leadership in public service in Ukraine by V.B. Sadovska-Marynina, Yu.V. Trostenyuk, Yu.О. Rybina

“…The formation of the public service and its legal regulation is a complex process that is not implemented instantly, but needs a certain time. …”
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Talent Management Practices in the South African Public Service by Prince Chukwuneme Enwereji, Uwizeyimana Dominique Emmanuel

“…This study explored the best practice in talent management to ensure high potential talents are employed and retained due to the rising rate of employee turnover in the South African public service. A literature review and meta-analysis were conducted to explore different authors' views on the three main objectives of the study, which are to know the competencies of talent managers in developing high potential employees; explore the mechanisms talent managers can adopt in keeping high potential employees and to reveal the best practices in talent management. …”
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Problems Surrounding Probation In The South African Public Service by Z. Baloyi, A. Crafford

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The impact of basic public services on residents’ consumption in China by Xing Xiong, Xinghou Yu, Yuxin Wang

“…Based on the supply of basic public services, this study analyzes the income and substitution effects of basic public services on residents’ consumption, with a view to finding channels and measures to stimulate residents’ consumption from the public sector. …”
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Private and civic organisations as providers of public services in municipalities by Eugeniusz Wojciechowski, Aldona Podgórniak-Krzykacz, Jacek Chądzyński

“…The research findings support the hypothesis that larger municipalities have better developed processes of contracting public services.…”
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Modernization of Public Service Governance in Rural Areas of China by Ma Chen, Li Jin, Zhao Chunjiang, Zhang Qian, Sun Ning, Song Taichun, Feng Xian, Cao Bingxue

Subjects: “…public service governance, rural modernization, rural governance, co-governance, coordinated development…”
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Public Service Motivation and Organizational and non-Organizational Factors by Mohammadreza Bahramzadeh, Alireza Manzari tavakoli, Sanjar Salajeghe, Masoud Pourkiani, Ayoub Sheikhy

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An Analysis of the Implementation of Business Processing Regime in Public Services by Vishakha Wijeratne Elapatha, Shahzadah Nayyar Jehan

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Improving Community Performance by Re-examining Public Services by Randall A. Cantrell

“…This is part of a series of EDIS publications that introduces readers to the concept of overall community performance and suggests minor modifications to neighborhoods, public schools, and public services that could help citizens improve their communities. …”
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The Impact of Sustainability on Co-Creation of Digital Public Services by Noella Edelmann, Shefali Virkar

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Ferenc Hörcher (1964), University of Public Service, Budapest by Anja Božič

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Racial Discrimination and Administrative Burden in Access to Public Services by Elizabeth Bell, Sebastian Jilke

“…Abstract Equal access to public services is a foundational element of democratic societies. …”
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Admission to Banking Public Service in Brazil: Constitutional Compliance? by Raquel Maria Azevedo Pereira Farias, Giovanna Paola Batista de Britto Lyra Moura

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Acceptance of new open data technologies in public service by Ioana-Marinela (Gavriluță) Turtă

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Two Objective Public Service System Design Problem by Jaroslav Janáček, Michal Koháni, Dobroslav Grygar, René Fabricius

“…The  public  service  system  serves  population  spread  over  a  geographical  area from a given number of service centers. …”
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Community-Based Intersectionality: The Changing Public Services Project by Tammy Findlay, Michelle Cohen, Mary-Dan Johnston

“… The paper reflects on a changing public service project regarding women and intersectional analysis in Halifax, Canada. …”
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Re-Inventing Public Services Using Gamification Approaches by Mohamed Buheji

“…<p>Gamification is still an emerging field in social sciences with a growing interest in its application in public services. Yet, most of the published literature on gamification focus on the utilisation of electronic games and serious games as a methodology for the development of public services; rather than seeing how to apply gamification approaches in developing these services. …”
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Public service og politisk balance: En typologi by David Nicolas Hopmann

“…Focus is on West European public service media outlets and their coverage of election campaigns.…”
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