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  1. 541

    Factors that influence people's behavior using public transportation in Kerman City, Iran by Bahreini, Azin

    Published 2014
    “…This research aims to find the factors which encourage people to use public transport instead of private car. It also finds the factors that influence people’s behavior regarding the use of public transport in Kerman city of Iran. …”
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    Thesis
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    An evaluation of public transport service and performance (express bus) at Changlun, Kedah, Malaysia by Mohamad Zaki, Nurhafidah, Anuar, Nur Khairiel

    Published 2012
    “…Public transport is a transport device for transporting people and goods.Therefore, public transport must comply with several characteristics such as having a great time, high frequency, convenient, cheap, fast, safe, etc.The paper is an overview of the respondent perception of express bus services.The survey aimed to getting feedback on consumer perception and satisfaction on the express bus transport services, and able to identify factors improvements in terms of management and enforcement.The study was conducted by distributing questionnaires to users of bus services and interviews the bus driver and expresses bus operators.Data were analyzed descriptively to find the frequency, percent and mean using SPSS.Average Index Method also using to get customer satisfaction index based on data obtained from the questionnaire.Based on the results, respondent had positive perceptions of all research objectives especially improvement factors in term of management and enforcement.Some suggestions are made based on this study to improve the quality of express bus service.…”
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    Conference or Workshop Item
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    The level of service quality for the public transport : a study of Rapid Kuantan in Kuantan routes by Muhammad Firdaus, Ismail

    Published 2013
    “…Bus transportation is one of the various means of public transportation. Its efficiency in following its route is vital to ensure customers are satisfied with the service provided. …”
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    Undergraduates Project Papers
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