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EXPLORING RETAIL CUSTOMER SERVICE, A CASE OF RETAIL FOOD CHAINS IN KWAZULU-NATAL
Published 2020-10-01Subjects: “…customer service, independent food chains, service quality, retailing, customer service quality…”
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142
Augmented Reality Retail Solution for Enhanced Shopping Experiences: Design Intervention for Retail Industry
Published 2024-07-01Subjects: “…traditional retail shopping…”
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143
Corporate Digital Responsibility in the Retail Industry: Cameo Case Studies of Two German Retailers
Published 2023-07-01Subjects: Get full text
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Formats of the enterprises of retail trade (on the example of X5 RETAIL GROUP N.V. )
Published 2020-01-01Subjects: Get full text
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Research on digital transformation strategy of China's retail industry based on new retail mode
Published 2024“…Following decades of rapid expansion, China's retail industry has emerged as a prominent player in global commerce. …”
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147
Does retail type matter? consumer responses to channel integration in omni-channel retailing
Published 2022“…The extant literature offers limited guidance on managing the consumer journey in an omni-channel environment across different retail types. Using the S–O-R framework as its basis, this study generates novel insights by examining how different types of retailers influence consumer perceptions of channel integration (CPCI) as well as consumer empowerment, trust, satisfaction, and patronage intention. …”
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Consumers shopping preferences for retail format choice between modern and traditional retails in Malaysia
Published 2014“…The retail landscape in Malaysia is transforming from a traditional to a modern retail format. …”
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