The Role of Social Banking in the Success and Sustainable Business Continuity of SSMEs by Eirini Stavropoulou, Konstantinos Spinthiropoulos, Alexandros Garefalakis, Konstantina Ragazou, Fragkiskos Gonidakis

“…The technological developments in the social economy have significant implications for social banks and are optimistically changing the way social retail banks conduct their business. Social banks can invest in social services for small- and medium-sized enterprises (SSMEs) either to acquire a strategic advantage or out of strategic necessity. …”
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From Metaphors to Mechanisms: Gender Sorting in(to) an Organizational Hierarchy by Fernandez, Roberto, Abraham, Mabel Lana Botelho

“…We construct queues consisting of both external and internal candidates—the set of candidates under consideration—for over 2,200 job openings during a 27-month period for a large retail bank. We find that women are more likely than men to be hired, and that this pattern holds for jobs up and down the organizational hierarchy. …”
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Technologies of virtual reality and perspectives of their application in mortgage lending by E. I. Shamanina, S. A. Larina, S. A. Tadevosyan

“…As the study showed, at present, mortgages are a key driver of growth in retail bank lending, being a reliable, high-quality and profitable asset in the loan portfolios of Russian banks, and the mortgage lending market itself is promising, dynamic, but still not sufficiently technologically advanced. …”
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Digital financial inclusion in Africa : an analytical assessment of Kenya & Nigeria by Raji, Rafiq

“…The many barriers to universal financial inclusion, including access, cost and complexity, are high. A traditional retail bank spends hundreds of dollars to obtain each new customer, and does not view the unbanked poor as a viable demographic. …”
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Liquidity creation and bank risk-taking: Evidence from a transition market by Giang Thi Huong Vuong, Phuong Thi Thanh Phan, Cuong Xuan Nguyen, Danh Minh Nguyen, Khoa Dang Duong

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Africa Digest : Trends and issues in business Vol. 22 by Burger, Johan

“…A number of small banks are disappearing, while mobile money presents a real and rising threat to conventional retail banks. Global financial services companies have identified Africa as a growing and lucrative market, and are now targeting Africa. 4. …”
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Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana by Agbemabiese, George Cudjoe

“…Using a quantitative methodology, a self-administered questionnaire was used to collect data from 809 customers of retail banks in Ghana and analysed using Structural Equation Modelling of Partial Least Squares (PLS-SEM). …”
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Development of Dialogue Management System for Banking Services by Samir Rustamov, Aygul Bayramova, Emin Alasgarov

“…In our project, we designed and evaluated different DMS pipelines with respect to the conversational text data obtained from one of the leading retail banks in Azerbaijan. In the work, the main two components of DMS—Natural language Understanding (NLU) and Dialogue Manager—have been investigated. …”
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The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland by Monika Klimontowicz, Justyna Majewska

“…The questionnaire on IC contribution to banks' competitive performance was applied to executive managers of retail banks operating in the Polish banking market. …”
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Africa Digest : Trends and issues in business Vol. 4 by Burger, Johan

“…Fintech’s success also disrupts the market for many retail banks in a number of African countries, raising the spectre of disintermediation. 4. …”
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