-
281
Do socio-economic factors impede the engagement in online banking transactions? Evidence from Ghana
Published 2020-10-01“…Against this background, the paper seeks to fill in this gap by: (1) assessing the socio-economic factors impeding the engagement of e-banking transactions among retail bank customers in Ghana, and (2) examining the moderating effect of ‘customer experience of Internet’ on the identified factors that inhibit the engagement in online banking in Ghana. …”
Get full text
Article -
282
Calibration of the scoring model with censored data
Published 2019-10-01“…According to the results of the research, the conclusion is drawn on the dependence of the method of accounting for censored data on the policy of a credit institution. A regional retail bank experience is taken to bring an example for calculation. …”
Get full text
Article -
283
Development of Dialogue Management System for Banking Services
Published 2021-11-01“…In our project, we designed and evaluated different DMS pipelines with respect to the conversational text data obtained from one of the leading retail banks in Azerbaijan. In the work, the main two components of DMS—Natural language Understanding (NLU) and Dialogue Manager—have been investigated. …”
Get full text
Article -
284
The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
Published 2022-01-01“…The questionnaire on IC contribution to banks' competitive performance was applied to executive managers of retail banks operating in the Polish banking market. …”
Get full text
Article -
285
Africa Digest : Trends and issues in business Vol. 4
Published 2020“…Fintech’s success also disrupts the market for many retail banks in a number of African countries, raising the spectre of disintermediation. 4. …”
Get full text