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    Using key performance indicators to improve service level of a distribution center by Tang, Ahim.

    Published 2008
    “…The objective of this dissertation is to analyze steps taken to improve service level of a distribution center. This was based on analyzing the supply chain and instituting a set of performance measurement.…”
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    Thesis
  3. 83

    Understanding customer retrials in call centers: preferences for service quality and service speed by Hu, K, Allon, G, Bassamboo, A

    Published 2021
    “…<p><strong>Problem definition: </p></strong> Customers are likely to initiate retrial calls when their previous contact with a call center fails to deliver a satisfactory resolution. …”
    Journal article
  4. 84

    Medical management pathways for Cushing’s disease in pituitary tumors centers of excellence (PTCOEs) by Giustina, A, Uygur, MM, Frara, S, Barkan, A, Biermasz, NR, Chanson, P, Freda, P, Gadelha, M, Haberbosch, L, Kaiser, UB, Lamberts, S, Laws, E, Nachtigall, LB, Popovic, V, Schilbach, K, Lely, AJVD, Wass, JAH, Melmed, S, Casanueva, FF

    Published 2025
    “…This study aimed to evaluate current medical therapy approaches by expert pituitary centers through an audit conducted to validate the criteria of Pituitary Tumors Centers of Excellence (PTCOEs) and provide an initial standard of medical care for CD. …”
    Journal article
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    Risk assessment of pushing and pulling (RAPP) among mechanics at tyre service center by Kamarudzaman, Mazlina, Abdol Rahman, Mohd Nasrull, Mohd Zaki, Nurul Elyna Asyiqen

    Published 2024
    “…This study aimed to investigate the correlation between the Nordic Musculoskeletal Questionnaire (NMQ) and Risk Assessment of Pushing and Pulling (RAPP) tool and among mechanics working at a tyre service center. This study was conducted in Taiping, Perak. …”
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    Conference or Workshop Item
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    Report to the President for year ended June 30, 2022, Deshpande Center for Technological Innovation by Sandler, Leon

    Published 2025
    “…This report contains the following sections: Highlights; Deshpande Grant Program Awards; Catalyst Mentors; Deshpande Center Events; Other Collaborations…”
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  16. 96

    Self-steerable propulsion of disk-like micro-craft with dual off-center nanoengines by Hu, Liangxing, Tao, Kai, Lim, Yu Dian, Miao, Jianmin, Kim, Young Jin

    Published 2020
    “…This paper reports a novel disk-like micro-craft with dual off-center nozzle nanoengines, consisting of three different metals: gold, nickel, and platinum. …”
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    Journal Article
  17. 97

    Challenges of a New Zealand information communication technology company in the call center business. by Chua, Bee Luan., Lim, Chooi Hoe., Ng, Ginny Tuan., Yeo, Khee Teck.

    Published 2008
    “…Analysis of New Zealand’s competitive environment in the call center business using Porter’s (1980) Five Forces. …”
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    Thesis
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    Teaching person-centered practice to pre-registration physiotherapy students: a qualitative study by Killingback, Clare, Tomlinson, Amy, Thompson, Mark, Whitfield, Clare, Stern, Julian

    Published 2024
    “…Results: Five themes were identified: 1) understanding the person and their direction of travel; 2) contextual factors that impact on the delivery of person-centered practice; 3) awareness of personality traits; 4) doing the small things; and 5) the person-centered learning curve. …”
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    Article