The call to complain : antecedents to complaint behaviour (telecommunications industry). by Lim, An Qi., Ng, Shi Hui., Tan, Ming Hui.

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Curtain call : a final bow for the traditional arts. by Chen, Shanshan., Khew, Carolyn Jin-Ny., Koh, Valerie Swee Fang.

“…But with a $23 million kitty and a five-year Traditional Arts Plan proposed by the National Arts Council, the languishing state of the industry looks set to change. Curtain Call explores the challenges that today's traditional artists battle on a daily basis, from making a living to finding a successor to hand over the ropes to. …”
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Dopamine Nation : Finding Balance in the Age of Indulgence / by Lembke, Anna, Dr., author 655980, Penguin Publishing Group (Online service) 655981

“…Most important, it’s about how to find the delicate balance between the two, and why now more than ever finding balance is essential. …”
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Enhancing the learning effectiveness of ill-structured problem solving with online co-creation by Pee, Loo Geok

“…Ill-structured problem solving is widely believed to promote learning in higher education but its multiplicity (i.e. multiple solutions and evaluation criteria) is often seen as a challenge to manage. …”
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Discursive construction of news reports on people with mental illness in Malaysian online newspapers by Mohd. Ali, Siti Munirah, Wan Fakhruddin, Wan Farah Wani, Wan Adnan, Wan Nur Asyura, Azizan, Ezzan Amnie

“…Findings: The results show that the local media use nomination, predication and argumentation strategies to legitimise people with mental illness. …”
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Understanding customer retrials in call centers: preferences for service quality and service speed by Hu, K, Allon, G, Bassamboo, A

“…According to industry reports, retrials are listed as a top annoying issue for customers and hurt call centers’ profits. Though recognizing this problem, call centers find it challenging to reduce retrials without overshooting their operating expenses. …”

Finding bugs inside IoT devices via static analysis by Lim, Gerald Ze Yang

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Ideological representations of people with mental illness in Malaysian online newspapers: a critical discourse analysis by Niveethene Murugaiah, Marlina Jamal, Manjet Kaur Mehar Singh

“…The prominent “othering” of PwMI was particularly evident in both newspapers, as they were not only depicted as dangerous and violent but also as vulnerable, dependent, and powerless, in juxtaposition to those without mental illness. In addition to providing insights on how online newspapers contribute to the ideological construction of PwMI via topicalisation, the study’s findings have potential implications for media literacy programmes aiming to empower news consumers with critical reading skills in deconstructing public discourses on mental illness.…”
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Experience and perceptions of mental ill-health in people with epilepsy in rural Ethiopia: A qualitative study by Tsigebrhan, R, Newton, CR, Selamu, M, Hanlon, C

“…Introduction: Understanding the lived experience of mental health and illness in people with epilepsy has been little investigated in Africa and yet is essential to inform person-centered care. …”

All-sky, all-frequency directional search for persistent gravitational waves from Advanced LIGO’s and Advanced Virgo’s first three observing runs by Sudhir, Vivishek

“…We present the first results from an all-sky all-frequency (ASAF) search for an anisotropic stochastic gravitational-wave background using the data from the first three observing runs of the Advanced LIGO and Advanced Virgo detectors. …”
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Single antenna power measurements based direction finding : an FRI solution by Zhang, Song Bai

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Nearbyou: a crowdsourced app for finding the best places for peace and quiet by Muhammad Zufiqqar Bin Jamal

“…The prime objective of this project is to develop a reliable crowdsourced mobile application for finding the best peaceful and quiet places called Nearbyou. …”
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Halving premature death and improving quality of life at all ages by Norheim, OF, Chang, A, Bolongaita, S, Barraza-Lloréns, M, Jha, P, Lewington, S, Jamison, DT, Peto, R

“…Child mortality has decreased faster than adult mortality. Among all countries, 34 halved their PPD over three decades between 1970 and 2019. …”

Optical gradient force for all-optical control in photonic circuits by Xu, Kaijun.

“…In this project, we apply the optical gradient force in a slot-waveguide structure for all-optical control of a mechanically variable waveguide structure. …”
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A study of the information needs and uses of the informal sector in Uganda : preliminary findings by Ikoja-Odongo, Robert

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Human nature, after all: affective realism in Russian foreign policy by Edinger, H

Call the shots : a health communication campaign encouraging young women to take charge of cervical cancer prevention by taking the HPV vaccination by Lim, Li Yi, Lim, Melissa Wei Chen, Poon, Hui Min, Tiong, Nerissa Wei Wen

“…Call The Shots is a health campaign that encouraged young women to take the Human Papillomavirus (HPV) vaccination. …”
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All it takes is empathy: how virtual reality perspective-taking influences intergroup attitudes and stereotypes by Chen, Vivian Hsueh-Hua, Ibasco, Gabrielle C.

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Performance and stability analysis of all-perovskite tandem photovoltaics in light-driven electrochemical water splitting by Wang, J, Branco, B, Remmerswaal, WHM, Hu, S, Schipper, NRM, Zardetto, V, Bellini, L, Daub, N, Wienk, MM, Wakamiya, A, Snaith, HJ, Janssen, RAJ

“…All-perovskite tandem photovoltaics are a potentially cost-effective technology to power chemical fuel production, such as green hydrogen. …”

The role of calcium dependent neurotransmission in axon path finding, myelination and maintenance of specified cortical projection neuron populations by Korrell, K