Understanding customer retrials in call centers: preferences for service quality and service speed by Hu, K, Allon, G, Bassamboo, A

“…<p><strong>Problem definition: </p></strong> Customers are likely to initiate retrial calls when their previous contact with a call center fails to deliver a satisfactory resolution. …”

Integrated transcriptomic and proteomic profiling of responses to clinical and novel bisphosphonates by Lu, J

“…Pre-clinical studies also indicate that the observed non-skeletal effects of bisphosphonates are likely due to mechanisms beyond inhibition of osteoclasts. …”

Long Covid: a global health issue – a prospective, cohort study set in four continents by Pazukhina, E, Garcia-Gallo, E, Reyes, LF, Kildal, AB, Jassat, W, Dryden, M, Holter, JC, Chatterjee, A, Gomez, K, Søraas, A, Puntoni, M, Latronico, N, Bozza, FA, Edelstein, M, Gonçalves, BP, Kartsonaki, C, Kruglova, O, Gaião, S, Chow, YP, Doshi, Y, Duque Vallejo, SI, Ibáñez-Prada, ED, Fuentes, YV, Hastie, C, O'Hara, ME, Balan, V, Menkir, T, Merson, L, Kelly, S, Citarella, BW, Semple, MG, Scott, JT, Munblit, D, Sigfrid, L

“…Participants in HICs were more likely to report not feeling fully recovered (54.3% vs 18.0%, p<0.001; 56.8% vs 40.1%, p<0.001), fatigue (42.9% vs 27.9%, p<0.001; 41.6% vs 27.9%, p<0.001), new/persistent fever (19.6% vs 2.1%, p<0.001; 20.3% vs 2.0%, p<0.001) and have a higher prevalence of anxiety/depression and impact on usual activities compared with participants in LMICs at 2 to <6 and 6 to <12 months post-COVID-19 hospital discharge, respectively. …”

Consensus on current management of endometriosis by Johnson, NP, Hummelshoj, L, World Endometriosis Society Montpellier Consortium

“…A different group of international experts from those participating in this process would likely have yielded subtly different consensus statements. …”

Internet tool to support self-assessment and self-swabbing of sore throat: development and feasibility study by Lown, M, Smith, KA, Muller, I, Woods, C, Maund, E, Rogers, K, Becque, T, Hayward, G, Moore, M, Little, P, Glogowska, M, Hay, A, Stuart, B, Mantzourani, E, Wilcox, CR, Thompson, N, Francis, NA

“…A web-based tool that helps people assess their sore throat, through the use of clinical prediction rules, taking throat swabs or saliva samples, and taking throat photographs, has the potential to improve self-management and help identify those who are the most and least likely to benefit from antibiotics. <br><strong> Objective:<br></strong> We aimed to develop a web-based tool to help patients and parents or carers self-assess sore throat symptoms and take throat photographs, swabs, and saliva samples for diagnostic testing. …”

Childhood bullying and mental health: understanding risk, resilience, and the role of anti-bullying interventions by Guzman Holst, C

“…Children and young people in these latter groups are more likely to have elevated levels of mental health problems (Singham et al., 2017). …”

Circadian rhythm and misalignment in the pathogenesis of metabolic dysfunction-associated steatotic liver disease (MASLD): an experimental medicine approach by Marjot, T

“…I show that 3-night shifts are associated with profound hepatic insulin resistance, a pathological hallmark of MASLD. This is likely to be related to a combination of circadian misalignment, sleep deprivation, and elevated light exposure during sleep. …”

Graph representation learning by Zhang, Xinyi

“…Besides different techniques used in graph representation learning, according to the fineness of the objects for embedding, the graph representation learning methods can be mainly divided into node-level, edge-level, and graph-level representation learning methods. …”
Get full text

Using cluster analysis to reconstruct dengue exposure patterns from cross-sectional serological studies in Singapore by Sangkaew, Sorawat, Tan, Li Kiang, Ng, Lee Ching, Ferguson, Neil M., Dorigatti, Ilaria

“…Conclusion: Cluster analysis is an unsupervised machine learning technique that can be applied to analyse PRNT antibody titres (without pre-established cut-off thresholds to indicate protection) to explore common patterns of DENV infection and infer the likely history of dengue exposure in a population.…”
Get full text

Synergy of compress strain and antioxidant of platinum-copper for enhanced the oxygen reduction performance by Zhang, Jun, Liang, Pingjuan, Xu, Xinlan, Wang, Rong, Liu, Shuyue, Wang, Chunyuan, Liu, Boyu, Luo, Laizheng, Jin, Meng, Liu, Huan, Yi, Huan, Lu, Shi-Yu

“…Herein, we report a worm-liked PtCu nanocrystals dispersed on nitrogen-doped carbon hollow microspheres (Pt0.38Cu0.62/N-HCS). …”
Get full text

Space weather radiation effects on geostationary satellite solid-state power amplifiers by Lohmeyer, W. Q., Cahoy, K. L.

“…Our observations suggest that internal charging from either past elevated radiation belt fluxes or some conditions related to relativistic electron enhancements (either causally or accidentally) is most likely responsible for the SSPA anomalies. We next consider the timing of these anomalies with respect to the local time (LT) and season. …”
Get full text

System-level design of low-carbon structures by Fang, Demi L.

“…“What is more likely to be associated with a reduction in emissions: switching from concrete to timber, or shortening the spans throughout the building?” …”
Get full text
Get full text

Targeted hematopoietic stem cell depletion through SCF-blockade by Chan, Yan Y., Ho, Pui Y., Dib, Carla, Swartzrock, Leah, Rayburn, Maire, Willner, Hana, Ko, Ethan, Ho, Katie, Down, Julian D., Wilkinson, Adam C., Nakauchi, Hiro, Denis, Morgane, Cool, Taylor, Czechowicz, Agnieszka

“…Further, they highlight multiple approaches for efficacy in SCID settings and optimal combinations for WT settings. This work is likely to aid in the development of clinical non-genotoxic HSCT conditioning approaches that could benefit millions of people world-wide.…”
Get full text

Inclusions in calcite phantom crystals suggest role of clay minerals in dolomite formation by Farsang, Stefan, Pekker, Péter, Lampronti, Giulio I., Molnár, Zsombor, Milovský, Rastislav, Pósfai, Mihály, Ozdín, Daniel, Raub, Timothy D., Redfern, Simon Anthony Turner

“…While the micrometer-sized phyllosilicate and hematite particles were likely transported from the terra rossa and attached to the surface of growing calcite, the presence of phyllosilicates that are only a few atomic layers thick and of euhedral hematite, goethite, and dolomite crystals suggests that these particles precipitated along with the phantom calcite in situ, from an aqueous solution carrying terra rossa-derived and limestone-derived solutes. …”
Get full text

Aircraft noise, overheating and poor air quality in London primary schools' classrooms by Montazami, Azadeh

“…Through objective and subjective surveys, classrooms' indoor temperatures, air quality and background noise levels were evaluated and it was learnt that those schools located in the vicinity of Heathrow Airport are more likely to experience overheating and poor air quality. …”
Get full text

Outcomes of shoulder replacement surgery in routine care by Craig, RS

“…Patients aged over 85 years were far more likely to experience a serious adverse event (1 in 5 men and 1 in 10 women). …”

Preclinical development of antisense conjugates for the treatment of myotonic dystrophy 1 by Stoodley, J

“…It was concluded that this was likely due to the specific chemical properties of the compound rather than inherent limitations of anti-TfR1 antibodies, suggesting that further optimization of the conjugate’s chemical characteristics is necessary to improve therapeutic efficacy. …”

Introduction - Oxford Energy Forum – Issue, 98

“…Structural issues are likely to prevent any reversal of these trends in the years to come, unless radical reforms are enacted, as in the case of Mexico.…”

Dietary pattern trajectories in early childhood and their associations with patterns of maternal feeding practices in a multi-ethnic Asian cohort by Appannah, Geeta, Toh, Jia Ying, Lai, Jun Shi, Yong, Heng Yaw, Shariff, Zalilah Mohd, Tint, Mya Thway, Yuan, Wen Lun, Pang, Wei Wei, Godfrey, Keith M., Tan, Kok Hian, Yap, Fabian, Lee, Yung Seng, Eriksson, Johan G., Chong, Mary F. F.

“…Children whose mothers showed high adherence to the structured with autonomy support feeding practices at age 5 years were significantly more likely to be associated with the higher but decreasing ‘healthy’ DP trajectory group [OR = 3.62 (95% CI: 1.64, 7.99)]. …”
Get full text

Using brain structural neuroimaging measures to predict psychosis onset for individuals at clinical high-risk by Zhu, Yinghan, Maikusa, Norihide, Radua, Joaquim, Sämann, Philipp G., Fusar-Poli, Paolo, Agartz, Ingrid, Andreassen, Ole A., Bachman, Peter, Baeza, Inmaculada, Chen, Xiaogang, Choi, Sunah, Corcoran, Cheryl M., Ebdrup, Bjørn H., Fortea, Adriana, Garani, Ranjini Rg, Glenthøj, Birte Yding, Glenthøj, Louise Birkedal, Haas, Shalaila S., Hamilton, Holly K., Hayes, Rebecca A., He, Ying, Heekeren, Karsten, Kasai, Kiyoto, Katagiri, Naoyuki, Kim, Minah, Kristensen, Tina D., Kwon, Jun Soo, Lawrie, Stephen M., Lebedeva, Irina, Lee, Jimmy, Loewy, Rachel L., Mathalon, Daniel H., McGuire, Philip, Mizrahi, Romina, Mizuno, Masafumi, Møller, Paul, Nemoto, Takahiro, Nordholm, Dorte, Omelchenko, Maria A., Raghava, Jayachandra M., Røssberg, Jan I., Rössler, Wulf, Salisbury, Dean F., Sasabayashi, Daiki, Smigielski, Lukasz, Sugranyes, Gisela, Takahashi, Tsutomu, Tamnes, Christian K., Tang, Jinsong, Theodoridou, Anastasia, Tomyshev, Alexander S., Uhlhaas, Peter J., Værnes, Tor G., van Amelsvoort, Therese A. M. J., Waltz, James A., Westlye, Lars T., Zhou, Juan H., Thompson, Paul M., Hernaus, Dennis, Jalbrzikowski, Maria, Koike, Shinsuke

“…CHR-PS- and CHR-UNK individuals were more likely to be classified as HC compared to CHR-PS+ (classification rate to HC: CHR-PS+, 30%; CHR-PS-, 73%; CHR-UNK, 80%). …”
Get full text