Enhancing Maintenance Services Quality: A Study of Student Satisfaction and Maintenance Strategies in Student’s Residential College by Mohd Midhal, Amirul Hafizi, Mustafa, Mohd Syafiq Syazwan, Zakaria, Anies Faziehan, Yusof, Fatimah, Musa, Kamaruzaman, Abdul Rahman, Ashraf, Abd Latif, Muhamad Faiz, Maranatha Wijayaningtyas, Maranatha Wijayaningtyas, Ahmad Rusyaidi Jumat, Ahmad Rusyaidi Jumat

“…The institutions can effectively elevate maintenance service quality towards advanced technology by emphasizing strategies that align with the five SERVQUAL elements.…”
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Study of recycled concrete aggregate as filter media for phosphorus removal in synthetic wastewater by Abd Roni, Norwardatun

“…This study aims to investigate the physical and chemical characteristics of RCA that influence the removal of phosphorus, as well as the percentage of phosphorus removal using RCAs of two different sizes namely, 5 mm to 10 mm and 25 mm to 30 mm. A total of five vertical laboratory-scale RCA filters were designed and five different concentrations of synthetic wastewater between 10 – 50 mg/L were prepared. …”
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Causes and effects of poor communication in construction projects by Rageh Gamil, Yaser Mohammed

“…While the five most severe effects of poor communication are information overlapping, time overrun, cost overrun, dispute, and high stress in the workplace. …”
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Re-genering academic writing. Case Study 2: Cabinet of Curiosity by Burns, Tom, Sinfield, Sandra, Abegglen, Sandra

“…This is Case Study 2 of 5, as introduced in ‘Re-genering academic writing’ on pp. 181–90, which includes an overview of the context across all five pieces.…”
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Re-genering academic writing. Case Study 3: Games and Board Games by Burns, Tom, Sinfield, Sandra, Abegglen, Sandra

“…This is Case Study 3 of 5, as introduced in ‘Re-genering academic writing’ on pp. 181–90, which includes an overview of the context for all five pieces.…”
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Re-genering academic writing. Case Study 4: Digital Storytelling by Burns, Tom, Sinfield, Sandra, Abegglen, Sandra

“…This is Case Study 4 of 5, as introduced in ‘Re-genering academic writing’ on pp. 181–90, which includes an overview of the context for all five pieces.…”
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Anger management: the essential guide by Sloane, Wendy

“…It is estimated that one in five of us has a problem controlling our anger on a regular basis- but recognising an anger management problem in either ourselves or a loved one can be difficult. …”

Town centre recovery report by Jamieson, Claire

“…Following a review of literature, learnings from past moments of crisis and the subsequent recovery of the high street have been translated into today's context. A series of five case are then explored through interviews, exploring each local authority's approach to strategic planning, leadership and governance, funding, community engagement and delivery. …”
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New power pinch analysis techniques for optimal design of hybrid power systems by Mohammad Rozali, Nor Erniza

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Cracking of low density polyethylene dissolved in benzene to liquid fuels using zeolite-based catalysts by Wong, Syie Luing

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Physical classifications and engineering characteristics of in situ boulders in tropically weathered granite by Md. Dan @ Azlan, Mohd. Firdaus

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Critical success factors structural model for energy management of Malaysia public universities by Abdullah Saleh, Alia

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Analysis and modeling of interconnection costs in telecommunications based on a case study of Tanzania by Mpapalika, John Andrew

“…The research then collected audited operators' accounts and traffic throughput in minutes from the five competitive telecommunications network operators in Tanzania for 2007-2009. …”
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The development of a fixed wing aircraft analysis and design flight dynamic software by Ahmad Alaian, Ahmad Eshtiwey

“…The developed computer code was applied to the case of five aircraft. They were named Cessna 182, Cessna 310, Piper Cherokee PA 28-162, Learjet 24, and Cessna 620. …”
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Rethinking student-centredness: the role of trust, dialogue and collective praxis by Khan, Alya, Gabriel, John

“…This article explores ideas of a student-centred curriculum through an oral history project undertaken with students taking a level five undergraduate health ethics module at a UK HEI. …”
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Recording, reporting, and charge rates for rape in England and Wales by Lovett, Jo, Kelly, Liz, Vera-Gray, Fiona, Hales, Gavin, Uzelac, Gordana, Buil-Gil, David, Myhill, Andy

“…Briefing 2 of Pillar Five for Operation Soteria Bluestone. This briefing shares the results of research investigating the real scale and nature of rape reporting to and recording by the police, as well as the charge rate, in England and Wales. …”
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Aligning internal market orientation (IMO) with market orientation (MO) to impact performance in the banking sector in Ghana by Kutu-Adu, Solomon Gladstone

“…To address this research gap, a multidimensional construct describing the five managerial behaviours associated with internal marketing conceptualized as IMO in alignment with market orientation (MO) has been tested to see how their integration relates with employee/customer satisfaction. …”
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Study on the gender dimension of trafficking in human beings - final report by Walby, Sylvia, Apitzsch, Birgit, Armstrong, Jo, Balderston, Susie, Follis, Karolina, Francis, Brian, Kelly, Liz, May-Chahal, Corinne, Rashid, Awais, Shire, Karen, Towers, Jude, Tunte, Markus

“…The gender dimensions are clustered into five issues: gender specificity and equal treatment; gender expertise, gender balance in decision-making and gender mainstreaming; the relationship between prostitution and trafficking; gendered policy fields and strategic priorities; gendered systems and the theory of prevention.…”
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Design and development of mobile learning module for self-directed learning to enhance english for academic survival skills by Md. Ngadiran, Nurizah

“…As for Phase Two (Design and Development), the objectives are to construct the mLearning module design principles, and to develop ‘Tutor Me’ based on the feedback from the panel of experts that should be in-line with the students’ and lecturers’ feedback gathered in Phase One. Five of the experts were in the field of ‘English for Academic Survival’, and another five experts were in the field of ‘Technology in Education’. …”
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A framework of facilities management service user indicators through user experience to achieve service excellence in waste management services in Malaysian local governments by Umar, Mohammed Akilu

“…Twenty-five interviews were conducted and analysed using Nvivo version 8.0. …”
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