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  1. 81

    Using key performance indicators to improve service level of a distribution center by Tang, Ahim.

    Published 2008
    “…The objective of this dissertation is to analyze steps taken to improve service level of a distribution center. This was based on analyzing the supply chain and instituting a set of performance measurement.…”
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    Thesis
  2. 82

    Understanding customer retrials in call centers: preferences for service quality and service speed by Hu, K, Allon, G, Bassamboo, A

    Published 2021
    “…<p><strong>Problem definition: </p></strong> Customers are likely to initiate retrial calls when their previous contact with a call center fails to deliver a satisfactory resolution. …”
    Journal article
  3. 83

    Medical management pathways for Cushing’s disease in pituitary tumors centers of excellence (PTCOEs) by Giustina, A, Uygur, MM, Frara, S, Barkan, A, Biermasz, NR, Chanson, P, Freda, P, Gadelha, M, Haberbosch, L, Kaiser, UB, Lamberts, S, Laws, E, Nachtigall, LB, Popovic, V, Schilbach, K, Lely, AJVD, Wass, JAH, Melmed, S, Casanueva, FF

    Published 2025
    “…This study aimed to evaluate current medical therapy approaches by expert pituitary centers through an audit conducted to validate the criteria of Pituitary Tumors Centers of Excellence (PTCOEs) and provide an initial standard of medical care for CD. …”
    Journal article
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  5. 85

    Risk assessment of pushing and pulling (RAPP) among mechanics at tyre service center by Kamarudzaman, Mazlina, Abdol Rahman, Mohd Nasrull, Mohd Zaki, Nurul Elyna Asyiqen

    Published 2024
    “…This study aimed to investigate the correlation between the Nordic Musculoskeletal Questionnaire (NMQ) and Risk Assessment of Pushing and Pulling (RAPP) tool and among mechanics working at a tyre service center. This study was conducted in Taiping, Perak. …”
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    Conference or Workshop Item
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    The effectiveness of eugenia oleina in protecting tropical residual slope from excessive shear failure by Youventharan, D., Rokiah, Othman, Mohd Arif, Sulaiman, Putra Jaya, Ramadhansyah, Siti Noor Linda, Taib, Irfan Hakimie, Mohd Rodzif, Kuraisha, Kambali

    Published 2024
    “…Laboratory tests were conducted to measure soil shear strength, root properties, and the factor of safety (FOS) of tropical slopes before and after plant root implementation. …”
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    Article
  10. 90

    Relationship between pore-size distribution and shear strength of compacted sand-kaolin mixtures by Fu, Weiqi.

    Published 2010
    “…Determination of pore size distribution of sand-kaolin relationship with shear strength is the main objective of the study. …”
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    Final Year Project (FYP)
  11. 91

    Effect of residual soil depth on soil-water characteristic curve and unsaturated shear strength by Tikno, Nickanor

    Published 2018
    “…This study focused on investigating characteristics of residual soils from three main formations in Singapore from different depths with respect to parameters of soil-water characteristic curve (SWCC) and unsaturated shear strength using statistical analyses. The parameters investigated in this study are percentage of fines (%), air-entry value (AEV), saturated permeability (ks), effective cohesion (c’), effective friction angle (’) and angle representing the rate of increase in shear strength with respect to an increase in matric suction (b). …”
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    Final Year Project (FYP)
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  20. 100

    Report to the President for year ended June 30, 2022, Deshpande Center for Technological Innovation by Sandler, Leon

    Published 2025
    “…This report contains the following sections: Highlights; Deshpande Grant Program Awards; Catalyst Mentors; Deshpande Center Events; Other Collaborations…”
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