A model for enhancing customer satisfaction for quality services and awareness through community participation by Umar Bello, Muhammad

“…The survey results sup-ported three hypotheses (H1, H2, H3) confirming that community participation has a mediating effect on customer satisfaction in BPMC. Hypothesis five (H5) was sup-ported in the main research, which indicates that CP has a mediating effects on cus-tomer satisfaction and also confirmed the pilot study that municipal awareness has an effect on customer satisfaction. …”
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Mobile forensic triage for damaged phones using M_Triage by Mohammed Hasheem, Yusoof

“…Again, based on the experiment done on five data sets, M_Triage was capable of carving valid address book, call logs, SMS, images and videos as compared to Dec0de, Lifter, XRY and Xaver. …”
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Kesan gaya berfikir dan kemahiran penyelesaian masalah inventif terhadap kemahiran penyelesaian masalah by Sai’en, Shanty

“…The outcome of the MANCOVA analysis indicates a significant improvement in all five aspects of student’s Inventive Problem-solving Skills. …”
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Public lecture series 2003 by Irish Studies Centre, ISC, London Metropolitan University, LMU

“…Yeats, Blake and Van Morrison'; a panel debate with Richard English, Fionnuala O'Connor and Martin O'Brien 'The Good Friday Agreement five years on'; and the Irish ambassador Dáithí O'Ceallaigh on 'Ireland: a changing society'. …”
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Crime scene prevention: a study of effective security management at International Islamic University Malaysia (IIUM) by Nil, Abdul Karnaen, Mohd Ali, Hairuddin

“…It is a short study conducted in IIUM that was trying to investigate what were the factors affected the crime scenes in IIUM mahallahs. There were five research questions to be focused on. Implications and recommendation for future research were also presented.…”
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Psychology in Malaysia : current research and future directions

“…The second part of the book comprises of five non-empirical papers and the final part is dedicated to two papers examining challenges of the profession that psychologists need to confront to remain relevant and effective. …”
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The twelfth general elections in Malaysia by Mokhtar, Tunku Mohar

“…Additionally, they won five state assemblies. The electorate voted on the basis of “bread and butter” issues which were highlighted by the ruling coalition as well as the opposition parties.…”
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Development of indicators for family well-being in Malaysia by Noor, Noraini M., Doshi-Gandhi, Anjli, Ishak, Ismahalil, Wok, Saodah

“…Confirmatory factor analysis (CFA) was carried out to determine the fit of the model to data. Five domains of family well-being were identified—family relationships, economic situation, health and safety, community relationship and religion/spirituality. …”
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Exploratory factor analysis: aalidation of Mathematical Values Inculcation Model among secondary schools' mathematics teachers in North-Eastern region, Nigeria by Liman, Mukhtar Alhaji, Ibrahim, Mohd Burhan, Shittu, Ahmed Tajudeen

“…Twenty one items loaded on the three factors, with eleven items on the first factor (sociological mathematical values (SMV)) - five items on the second factor (attitudinal mathematical values (AMV)) and lastly five items on third factor (ideological mathematical values (IMV)). …”
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A RASCH Analysis of indicators for the evaluation of Integration of Knowledge in the curriculum among academia at the International Islamic University Malaysia by Ismail, Nik Ahmad Hisham, Mamat, Arifin, Muhajir, Muhajir

“…The findings from RASCH analysis show that i) all items on the scale are the same as the construct being examined; ii) there are sixty five items (65) with fit item that estimates seven variables namely, agreement with the IOK, the practice of IOK in the content, the practice of IOK in the teaching and learning strategies, the practice of IOK in the assessment, the resource person for IOK, the outcome of IOK based on the product, and the emphasis of positive student’s development; iii) there are five items B6-5 (my product of IOK is book),itemB3-17 (in my teaching and learning process, I integrate IOK through games), item B3-13 (in my teaching and learning process, I integrate IOK through patching), item B6-6 (my product of IOK is proceeding), item B4-4 (in the evaluation of my coursework, the IOK is emphasized in Colloquium). …”
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Maternal outcome of prenatally diagnosed lethal fetal anomalies: a year review by Abdulwahab, Dalia F, S.L., Yong, Ismail, Hamizah, Awang, Mokhtar, Nusee, Zalina, Ismail, Rozihan

“… Objectives: To determine maternal morbidities in relation to prenatal diagnosis of lethal fetal anomalies and termination of pregnancy (TOP). Materials: Twenty five patients with prenatal diagnosis of lethal fetal anomalies in Hospital Tengku Ampuan Afzan, Kuantan, Malaysia. …”
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Effects of Xiang Sha Yang Wei Wan on ethanol-induced gastric ulcer in sprague dawley rats: A histological study by Al-Qaraghuli , Ahmed S, Abdel Wahab, Emad M N, Al-Ani, Imad Matloub Dally, Faisal, Ghasak Ghazi

“…On a similar basis of treatment, ranitidine, a conventional medication was used as gold standard. Methods: Fifty five male Sprague-Dawley rats (250-300 gm) were divided into four groups. …”
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Chemical profiling of volatile organic compounds from shoe odour for personal identification by Mohd Kamal, Muhammad Hafizuddin, Zakaria, Yusmazura, Md Isa, Muhammad Lokman, Nik Hassan, Nik Fakhuruddin

“…This exploratory study was conducted to investigate the feasibility of obtaining unique chemical signatures of individuals from the shoe odour as a human chemical fingerprint for forensic identification. Methods: Five adult males and five adult females participated in this study and provided with two pairs of new canvas sports shoes. …”
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A metamodel for academic programme management quality assurance in higher education by Mokhtar, Rashidah

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Human values, personality and religiosity on green products purchase behavior by Nazari, Maryam Kashani

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Ship availability oriented contract management model for in-service support contracts of naval vessels by Abdul Wahid, Al-Shafiq

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Integrated framework for synthesising energy-efficient distillation column sequence by Zubir, Muhammad Afiq

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The Use of i-THINK Mapping in Teaching Reading Comprehension among ESL Teachers by Siti Rohaya Sharif, Siti Rohaya Sharif, Charanjit Kaur Swaran Singh, Charanjit Kaur Swaran Singh, Eng Tek Ong, Eng Tek Ong, Dodi Mulyadi, Dodi Mulyadi, llmi Zajuli Ichsan, llmi Zajuli Ichsan, Henita Rahmayanti, Henita Rahmayanti, Tee Tze Kiong, Tee Tze Kiong

“…This study investigated the use of i-THINK Mapping in teaching reading comprehension by ESL teachers to a group of Form Five students, and the factors and challenges the ESL teachers faced in teaching reading comprehension using i-THINK Mapping. …”
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The effectiveness of the creativity trigger module in achieving higher levels of creative thinking among prospective teachers by Chew, Eng Sun

“…The CTM was found to improve significantly respondents’ posttest marks for the treatment group in all the five dimensions of figural creativity and, their overall creativity. …”
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Enhancing Maintenance Services Quality: A Study of Student Satisfaction and Maintenance Strategies in Student’s Residential College by Mohd Midhal, Amirul Hafizi, Mustafa, Mohd Syafiq Syazwan, Zakaria, Anies Faziehan, Yusof, Fatimah, Musa, Kamaruzaman, Abdul Rahman, Ashraf, Abd Latif, Muhamad Faiz, Maranatha Wijayaningtyas, Maranatha Wijayaningtyas, Ahmad Rusyaidi Jumat, Ahmad Rusyaidi Jumat

“…The institutions can effectively elevate maintenance service quality towards advanced technology by emphasizing strategies that align with the five SERVQUAL elements.…”
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