Improving patient complaint mechanisms in Malaysia: the role of law and medical organisations by Jahn Kassim, Puteri Nemie

“…When patients voiced their concern by making a complaint or inquiry, this should be seen as a unique source of information for health care services on why adverse events occur and how to prevent them. …”
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Religion, society, and culture in Malik Bennabi's thought by El-Mesawi, Mohamed El-Tahir

“…These features are consolidated and given full scope by what can be seen as a visionary passion driving toward transcending the prevailing thought categories, not through shallow and haughty ideological attitude, but through a conscious and creative intellectual commitment to analysis and systematic theorizing. …”
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Education as a catalyst towards realising the development goals of Malaysia: case study of the east coast economic study OF THE EAST COAST ECONOMIC REGION by Siwar, Chamhuri, Abdulai, Abdul-Mumin

“…This paper examines one such region—the east coast economic region (ECER)--where education has been seen as one of the important sectors to bridge the development gap between this underdeveloped region and the other relatively developed regions in Malaysia.…”
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A malicious URL detection framework using priority coefficient and feature evaluation by Rafsanjani, Ahmad Sahban

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Exploring the co-benefits of urban green infrastructure improvements for businesses and workers wellbeing by Cinderby, Steve, Bagwell, Sue

“…Providing accessible green space in office settings led to improvements in morale, team interaction and workplace satisfaction among staff members able to access the improvements. Increased GI was seen as improving uptake of company environmental policies such as energy saving or recycling among staff by their managers. …”
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The value and meaning of temporality and Its relationship to identity in Kunming City, China by Gao, Yun, Temple, Nicholas

“…Importantly, this feature of the urban topography of Kunming can be seen as closely related to the surrounding mountains and lakes, both within and outside the old city boundaries that have served as primary reference points for Kunming’s urban planning. …”
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Co-production: fostering greater inclusion or reproducing existing exclusion? An analysis of co-commissioning and resident participation on a South London housing estate by Alexander, James

“…In many neoliberal economies, co-production is an increasingly popular way of generating public value, empowering citizens, and innovating public service delivery, and cuts to public sector budgets have seen it becoming more important as cash strapped public bodies strip back their services. …”
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Suspect communities?": counter-terrorism policy, the press, and the impact on Irish and Muslim communities in Britain by Hickman, Mary J., Thomas, Lyn, Silvestri, Sara, Nickels, Henri

“…The team also pointed to an element of hope in terms of how Irish communities, once termed as ‘suspect’, have now been accepted as ‘good citizens’ and this was seen to be a reassuring factor to Muslim participants in the discussion groups. …”
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Seeing sadness: comorbid effects of loneliness and depression on emotional face processing by Cheeta, Survjit, Beevers, Joseph, Chambers, Sophie, Szameitat, Andre, Chandler, Chris

“…Comorbid loneliness and depression resulted in an increased misattribution of neutral faces as sad, an effect that was also seen in those who were either only lonely or only depressed. …”
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Loss of NnT increases expression of oxidative phosphorylation complexes in C57BL/6J hearts by Williams, Jack L., Hall, Charlotte L., Meimaridou, Eirini, Metherell, Louise A.

“…However, differential gene expression was mainly driven by mouse background with some changes seen in all three tissues, perhaps reflecting underlying genetic differences between the C57BL/B6J and -6N substrains.…”
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Transformational texts: genre, discourse and subjectivity in the self-help book by Collingsworth, Jean

“…The research concludes that the selfhelp book is a paradoxical phenomenon for the cultural theorist because it asserts the survival of personal agency in the postmodern episteme which has seen the discrediting of grand narratives and the decentring of the human subject. …”
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Exercise induced pain and damage in human skeletal muscle by Newham, Dianne Jane

“…Small localised areas of morphological damage were seen immediately after exercise, and were more extensive 2-3 days later. …”
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Modeling a periodic electric vehicle-routing problem considering delivery due date and mixed charging rates using metaheuristic method by Elahi, Maryam, Avakh Darestani, Soroush

“…Indeed, with the SA algorithm, the processing time was seen to increase gradually with increasing the problem complexity, while the rate of increase in processing time was much steeper with the GAMS.…”
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How to learn places without spatial concepts: does the what-and-where reaction time system in children regulate learning during stimulus repetition? by Lange-Kuettner, Christiane, Küttner, Enno

“…We investigated the role of repetition for place learning in children although the acquisition of organizing spatial concepts is often seen as more essential. In a reaction-time accuracy task, 7- and 9-year-old children were presented with a randomized sequence of objects-in-places. …”

Therapeutic relationships with individuals with learning disabilities: a qualitative study of counselling psychologists' experience by Jones, Rachel Ann

“…In the non-leaming disabled population, the therapeutic relationship, between client and therapist, is seen as a fundamental aspect in the outcome of therapy. …”
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A Strategies of Success Virtual Mobility for Technical Students by Isa, K, Isa, K, Wan Muda W.H.N, Wan Muda W.H.N, Halim, F, Halim, F, Ismail, N, Ismail, N

“…The findings showed that virtual mobility can be seen as an alternative for conventional mobility and it still has an impact on students’ soft skills. …”
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The Design and Development of Augmented Reality (AR) Application for Internet Evolution Learning Topics by Suhaizal, Hashim, Abdul Rahman, Khairul Anuar, Khamis, Nurhani, Shukor, Ummi Hanani, Che Lah, Noor Hidayah, Zulkifli, Nurul Nadwa

“…—The education field has seen numerous revolutions and innovations that have altered the teaching and learning process through the emergence of Information and Communications Technology (ICT) which provides numerous benefits to both educators and students. …”
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A Strategies of Success Virtual Mobility for Technical Students by Isa, K, Isa, K, Wan Muda W.H.N, Wan Muda W.H.N, Halim, F, Halim, F, Ismail, N, Ismail, N

“…The findings showed that virtual mobility can be seen as an alternative for conventional mobility and it still has an impact on students’ soft skills. …”
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A Strategies of Success Virtual Mobility for Technical Students by Isa, K, Isa, K, Wan Muda W.H.N, Wan Muda W.H.N, Halim, F, Halim, F, Ismail, N, Ismail, N

“…The findings showed that virtual mobility can be seen as an alternative for conventional mobility and it still has an impact on students’ soft skills. …”
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Feasibility Study of Worker Safety at Highway Emergency Lane by Mustaffa, Musfirah, Hassan, Suhaimi, Mohammad Hisyammudden, Muhammad Syahmi, Jumari, Mohamad Zhairul Iqumal, Mat Nadir, Mohamad Amirul, Yusof, N M, Ikhsan, M S, Ismon, Maznan, Zakaria, Hanis, Marwah, Omar Mohd Faizan, Yusof, M S, Nik Aziz, Nik Nazmi Amir, Hakim, Mohd Farizwan Azmil, Abdul Rahman, Muhammad Fakrul Shakirin, Tabri, Ahmad Faidhi, Azmi, Mohd Azham

“…The workers were often exposed to hazardous situations, as seen by numerous accidents involving highway workers on the road in recent years. …”
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