Understanding customer retrials in call centers: preferences for service quality and service speed by Hu, K, Allon, G, Bassamboo, A

“…<p><strong> Managerial implications:</p></strong> First, our research highlights the importance of recognizing customers’ off-line decisions, which are impacted by online service offerings and, in turn, affect future online service operations. …”

Members’ participation, empowerment and sustainability of self-help groups in Kano City, Nigeria by Ibrahim, Abdul-Aziz

“…Despite the potential of SHGs, there are certain factors that restrained the sustainability of these groups. In line with this, the study examined the relationship between group member’s participation, empowerment, member’s perception towards leadership and group cohesion, and sustainability of self-help groups. …”
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Romantic crushes promote variety-seeking behavior by Huang, Irene Xun, Dong, Ping

“…Five studies provide support for this hypothesis. In line with our control restoration account, the effect disappears when consumers’ sense of control is boosted via other means. …”
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Fast prototyping of neural network application by Liu, Yingmin

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Nanowatt power management circuit design AIoT device by Ho, Yeung Ken

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A novel design of power-efficient reconfigurable multiplier targeting at increasing the throughput of the CGRA by Li, Jiaxu

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Microstructure tailoring in hot-pressed silicon carbide by Lee, Yan Xi.

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CanSat, satellite in a soda can by Koh, Jian Cheng

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Alfian Sa'at : negotiating the inauthenticity of Singapore's identity by Yee, Kenneth Shaoyong

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Circuit board design and electric vehicle decoding by Gu, Haiyan

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Nanoporous gold nanostructures : morphological design and their energy conversion applications by Yang, Zhe

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Fabrication of paper-based electrode using NiCo2O4 for solid-state supercapacitor by Ng, Hui Shan

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Chromatin interaction neural network (ChINN) : a machine learning-based method for predicting chromatin interactions from DNA sequences by Cao, Fan, Zhang, Yu, Cai, Yichao, Animesh, Sambhavi, Zhang, Ying, Akincilar, Semih Can, Loh, Yan Ping, Li, Xinya, Chng, Wee Joo, Tergaonkar, Vinay, Kwoh, Chee Keong, Fullwood, Melissa Jane

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Kickstart 2025 with Creative Classroom Innovations by Wan Noor Farah, Wan Shamsuddin, Umi Kalsom, Masrom, Nik Aloesnita, Nik Mohd Alwi, Nor Saradatul Akmar, Zulkifli, Danakorn Nincarean, Eh Phon, Muhammad Nur Adilin, Mohd Anuardi

“…2025 brings new opportunities for educators to explore more unique ways to appeal to our students by bringing in new innovations and technology in the class. In line with Universiti Malaysia Pahang Al-Sultan Abdullah (UMPSA) tagline, “Technology for Society”, this initiative is sure to resonate with our students, who are often regarded as digital natives. …”
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Entrepreneurship, sustainability, and urban development by Qian, Haifeng, Wu, Jing, Zheng, Siqi

“…We discuss three promising areas along this line of research: sustainable entrepreneurial ecosystems, entrepreneurial smart cities, and entrepreneurial solutions to sustainable urban growth. …”
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The Organizational Ombudsman by Rowe, Mary, Gadlin, Howard

“…The OO is a confidential, neutral, internal resource--formally independent of line and staff management--working informally, without decision-making power. …”
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Office of Back of House by Bilal, Ekin

“…These “back of house” spaces exist right inside the thick poché line that bounds what is thought to be the domain of design. …”
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Dynamic scheduling of multimedia requests in client/server environments by Guan, Huan Ci.

“…We propose an algorithm that employ novel, on-line optimization techniques to dynamically schedule a set of sporadic real-time multimedia requests. …”
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Development of a mobile application for health data records by Ong, Joe Yi Lin

“…Key features include dynamic unit selection for health parameters, data visualization through line charts, and robust security measures compliant with Singapore’s stringent data privacy regulations. …”
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Design and fabrication of micromachined RF switches and integrated switching circuits by Tang, Min

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