The influence of service marketing mix and umrah service quality on customer satisfaction and customer loyalty towards umrah travel agents in Malaysia by Othman, Bestoon Abdulmaged

“…They need to focus on customers’ special needs and preferences to maintain and retain the long-term relationship. Thus, the objective of this study is to examine the relationship between service marketing mix and Umrah service quality on customer loyalty towards Umrah travel agents, and the mediating effect of customer satisfaction in the relationship between service marketing mix/service quality and customer loyalty towards Umrah travel agents in Malaysia. …”
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The effectiveness of ‘secure and guard’ (SG) method and 14 protocol against illegal dumping of solid waste in Wilayah Persekutuan Kuala Lumpur (WPKL) by Jaharudin, Siti Noraen

“…The main factor of illegally waste dumping is transportation to long distance landfills. Enforcement of appropriate acts will ease the process of handling the case of illegal dumping in the country.…”
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A cognitive task approach on the influence of office automation software in secretarial practice by Musa, Muhammad Yahaya

“…Findings revealed that the secretaries need short and long term training in order to be relevant in their working places as well as to be updated in the use of office automation software. …”
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Process flow improvement using value stream mapping to reduce waste and lead time in Malaysia healthcare by Haron, Siti Haizatul Aishah

“…Most of the healthcare institutions are facing an issue regarding long waiting time. Therefore, the intentions of this study are to investigate any process improvement that is currently being practiced by Healthcare Industry within Malaysia and reduce the waste and lead time in the process flow of patient by using VSM. …”
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Effect of composition and sintering temperature on silica-nickel oxide foams by slurry method by Baharom, Syazwani

“…It has been a long-standing effort to create materials with low density but high strength. …”
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A modified weight optimisation for higher-order neural network in time series prediction by Husaini, Noor Aida

“…In line with this, the Cuckoo Search (CS) learning algorithm, a kind of metaheuristics techniques employs high-level techniques for exploration and exploitation of the search space in which its step length is much longer in the long run. Thus, can explicitly being used to address the possibilities of stochastic trends in time series signals. …”
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Effect of high velocity oxy-fuel (HVOF) coatings on fatigue behaviour of carbon steel by Moh Halmi, Mohamad Ariff

“…The increment of coating thickness from 0.15 to 0.35 mm decreased the yield strength of the coated by 4.4% as due to the long-time exposure to high HVOF flame temperature. …”
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Corporate social responsibility and financial performance among Malaysian government-linked and non-government-linked listed companies by Lim, Boon Keong

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Development of hollow fiber membranes for carbon dioxide absorption in gas-liquid membrane contactors by Mansourizadeh, Amir

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External corrosion growth for buried steel pipeline in environment containing sulfate reducing bacteria by Abdullah, Arman

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Geometrical effect on the behavior of embankment on soft ground by Sobhanmanesh, Ali

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Mechanical performance of carbon fibre reinforced vinyl ester composite plate bonded concrete exposed to tropical climate by Abu Hassan, Shukur

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Radiation safety assessment of Malaysian consumer products with possible radioactive elements by Hassan, Halmat Jalal

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Parking generation modelling of government hospitals in Peninsular Malaysia by Ali, Abdul Razak

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Information sharing and search system to ease estate distribution in Malaysia by Mohd. Ali, Safina

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Engineering properties and durability of concrete with arabic gum biopolymer by Mohamed Ahmed, Abdeliazim Mustafa

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Semi-dynamic geocentric datum for positional accuracy and reliability in Malaysia by Mohd. Shariff, Noor Suryati

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Structural analysis of floating offshore remote terminal for deep sea fishing by Abdul Malik, Asmawi

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From masterplanning to adaptive planning : understanding the contemporary tools and processes for civic urban order by Bullivant, Lucy

“…I have learned that new hybrid processes of top down and bottom up planning, and interest in engaging with multi-modal approaches with their relative novelty and unprecedented forms of complexity, represent major challenges to long-held beliefs about planning’s role in society and the typical relationships between planner and those planned for. …”
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Application of reinforcement learning methods to computer game dynamics by Booth, David John

“…How action selection (AS) contributes to efficient learning is a key issue in RL since is determines the balance between exploiting and confirming the current policy or exploring an early less likely policy which may prove better in the long run. The methodology deploys the simulation of several AS using 10-armed bandit problem averaged over 10000 epochs. …”
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