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    Developing a taxonomy of consumer preferences for enhancing B2C e-commerce last-mile delivery: delivered food by Teo, Ee Lin

    Published 2022
    “…By exploring the key factors which influence customers to use self pick-up over door-to-door delivery on OFD platforms in Singapore, suggestions can be made to improve the self pick-up customer experience and encourage its adoption. …”
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    Final Year Project (FYP)