Impact of customer service and post-purchase activities on online customer satisfaction in Malaysia by Hassan, Ainnul Izwan

“…Currently, the e-commerce company that was based or has their operation in Malaysia like Iazada, Zalora, Shopee and II Street, are partnering with third-party courier service and logistics company 1o provide the service of delivering the goods and items to the customers. …”
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Discursive absence: the case for community radio by Lewis, Peter M.

“…The case for community radio must address a range of different areas - legislation, frequencies, regulatory structures, finance, public demand and political will – which, taken together, may be regarded as the discursive field of dominant mainstream broadcasting. …”
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A measurement model of the determinants of financial exclusion among micro-entrepreneurs in Ilorin, Nigeria by Adewale, Abideen Adeyemi

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An introduction to the theoretical foundations of Islamic transactions by Saleem, Muhammad Yusuf

“…It provides the reader with a solid background which is essential for a comprehensive knowledge Islamic transactions, banking and finance. The main discussion include the sources for Islamic commercial and financial laws, the objectives of Sharia'ah with regard to commercial and financial transactions, property and its classifications and their implications for transactions, rights and financial rights, ownership and its types, the theory of contract, the pillars of contract, its classifications, and its options. …”
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Organised Tawarruq in Islamic Law by Abdul Rahman, Zaharuddin

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Organizational justice as a determinant of organizational commitment and intention to leave by Hassan, Arif

“…The sample consisted of 181 middle and lower level managers from the banking and finance, production and manufacturing, and service sectors. …”
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Better boards towards higher profitability by Htay, Sheila Nu Nu

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The information content of the Islamic interbank money market rate in Malaysia by Kassim, Salina H., Abdul Manap, Turkhan Ali

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Excitation processes in the positive column of electrical discharges in inert gases by Zendehnam, A.

“…The results indicate that two-step excitation is important for many neon lines. Measurements of emission line profiles have been made using a pressure scanned Fabry-Perot interfermometer. …”
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Holocene environmental change in the Scottish Highlands: multi-proxy evidence from blanket peats by Binney, Heather Alexandra

“…This thesis seeks to investigate the Holocene environmental history of two areas of Northern Scotland with specific reference to the evidence for pine woodland density variations and tree-line dynamics. The evidence is derived from the biostratigraphy of of peat profiles sampled along altitudinal transects in the two upland areas of Gleann Einich in the Cairngorms (between c.500m OD and 930m OD) and Beinn Dearg in the Northwest Highlands (between c.270m OD and c.600m).…”
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Characterization and solvent stability of strep-tagged purified recombinant lipase from thermostable and solvent tolerant Bacillus sp. strain 42. by Tengku Abdul Hamid, Tengku Haziyamin, Mohamed , Abdallah Eltaweel, Raja Abdul Rahman, Raja Noor Zaliha, Basri, Mahiran, Salleh, Abu Bakar

“…Based on solvent stability studies in 30 min pre-incubation in 25% v/v solvents with a shaking rate at 150 strokes per min, the purified Lip 42 showed a different residual activity profiles depending on solvents and temperatures. …”
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Lactic acid production from microwave-alkali pretreated oil palm trunk biomass using simultaneous saccharification and fermentation by Lai, Long Wee

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Progressive freeze concentrator prototype for preservation of phenolic content in grape juice by Safiei, Nor Zanariah

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Recovery of kraft lignin from pulping wastewater using emulsion liquid membrane process by Ooi, Zing Yi

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Catalytic cracking of residual palm oil and regeneration of spent bleaching earth by Musa @ Ab. Ghani, Mohd. Lukman

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Steel Slag and Limestone as a Rock Filter for Eliminating Phosphorus from Domestic Wastewater: A Pilot Study in a Warm Climate by Maarup, Syahrul Nizam, Hamdan, Rafidah, Othman, Norzila, Adel Al-Gheethi, Adel Al-Gheethi, Sadeq Alkhadher, Sadeq Alkhadher, M. M. Abd El-Hady, M. M. Abd El-Hady, S. El-Sayed Saeed, S. El-Sayed Saeed

“…The VASSF achieved a removal percentage at 30% of TP, biological oxygen demand (BOD; 89%), chemical oxygen demand (COD; 75%), total suspended solids (TSS; 73%), and total coliforms (TC; 96%), recorded with 7 L/min of an airflow rate and 1.04 m3/m3 .day of hydraulic loading rate (HLR) at potential of hydrogen (pH) 7.3 and 5.09 mg/L of dissolved oxygen (DO). …”
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Synthesis and characterization of laser irradiated polyaniline/rice husk (silica) nanocomposites for electrical conductivity applications by Mezan, Salim Oudah

“…The best energy band gap of PANI was 1.13 eV and the best laser irradiation time was (40) min. Direct current (DC) electrical conductivity was calculated for the best ratio conductivity values were found to be at PANI / RHACCl (SiO2) NCs after laser irradiation (1: 0.5 = 1.10x10-1 S cm-1, 2: 0.5 = 1.36x10-1 S cm-1 and 3: 0.5 = 2.08x10-1 S cm-1) in the time 40 min…”
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Steel Slag and Limestone as a Rock Filter for Eliminating Phosphorus from Domestic Wastewater: A Pilot Study in a Warm Climate by Maarup, Syahrul Nizam, Hamdan, Rafidah, Othman, Norzila, Adel Al-Gheethi, Adel Al-Gheethi, Sadeq Alkhadher, Sadeq Alkhadher, M. M. Abd El-Hady, M. M. Abd El-Hady, S. El-Sayed Saeed, S. El-Sayed Saeed

“…The VASSF achieved a removal percentage at 30% of TP, biological oxygen demand (BOD; 89%), chemical oxygen demand (COD; 75%), total suspended solids (TSS; 73%), and total coliforms (TC; 96%), recorded with 7 L/min of an airflow rate and 1.04 m3/m3 day of hydraulic loading rate (HLR) at potential of hydrogen (pH) 7.3 and 5.09 mg/L of dissolved oxygen (DO). …”
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Penilaian keberkesanan kit pengajaran transistor bagi aliran vokasional by Ab. Halim, Haizum Hanim

“…Nilai skor min bagi kumpulan rawatan adalah lebih tinggi dibandingkan dengan kumpulan kawalan iaitu 18.47 dan 12.93. …”
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Quality improvement of manuka honey through the application of high pressure processing by Mohd Fauzi, Noor Akhmazillah

“…Results demonstrated that high pressure processing operated at 600 MPa for 10 min has capability to increase significantly the total phenolic content and antioxidant activity by 47% and 30%, respectively. …”
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