Building next generation contact center : a case study of NTUC income. by Chan, Qing Hui., Lin, Shihua., Tan, Siew Chong.

“…This paper showcases an award wining contact center of NTUC Income Insurance Co-operative Limited (Income) and features many of its state-of-the-art technological innovations and processes.…”
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Investigation of diverse cold air inlet configurations for Sun HPC data center by Liu, Zhao

“…The data center acts a significant part in recent years due to the rapid growth of cloud computing. …”
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Towards Health Centered Drug Policy: An Analysis of Past and Developing Drug Policy by Lewis, Benjamin B.

“…Seemingly in line with this argument, overdose-related deaths–largely driven by increases in opioid consumption–have soared in recent years, and at the same time an increasing number of states have decriminalized marijuana. …”
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Risk assessment of pushing and pulling (RAPP) among mechanics at tyre service center by Kamarudzaman, Mazlina, Abdol Rahman, Mohd Nasrull, Mohd Zaki, Nurul Elyna Asyiqen

“…This study aimed to investigate the correlation between the Nordic Musculoskeletal Questionnaire (NMQ) and Risk Assessment of Pushing and Pulling (RAPP) tool and among mechanics working at a tyre service center. This study was conducted in Taiping, Perak. …”
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An Information Bottleneck Characterization of the Understanding-Workload Tradeoff in Human-Centered Explainable AI by Sanneman, Lindsay, Tucker, Mycal, Shah, Julie A.

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The Contours of the Cloud: Dissecting the Real Estate Investment Decisions of Data Center Operators by Fawcett, Robert Logan

“…This thesis investigates the real estate investment decisions of data center operators, with a focus on how key infrastructure characteristics influence data center development. …”
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Enhancing stable grasping of containers with dynamic center of mass using reinforcement learning by Gao, Yuan

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Using key performance indicators to improve service level of a distribution center by Tang, Ahim.

“…The objective of this dissertation is to analyze steps taken to improve service level of a distribution center. This was based on analyzing the supply chain and instituting a set of performance measurement.…”
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The psychosocial environment as therapeutic context: family-centered approaches to adolescent psychedelic research by Jacobs, E, Insua-Summerhays, B

Report to the President for year ended June 30, 2022, Appendix B: Enrollment Statistics, Number of Students by Course and Year by MIT Registrar's Office

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China : one year after September 11 by Tang, Shiping

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Key drivers to the 'once-in-100-years' flood by Dong, Luojie

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Market outlook of VLCCs in the next 5 years by Cheah, Peifang.

“…Discounted cashflow analysis would be applied to derive the Net Present Value (NPV) and the Internal Rate of Return (IRR) of investing in newbuild, 5 year old, 10 year old and 15 year old VLCC based on the forecasted freight rates under the various scenarios (varying WACC from 0 to 20%). …”
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Market outlook of VLCCs in the next 5 years by Cheah, Peifen.

“…The purpose of this paper is to analyze the Very Large Crude Carrier (VLCC) market and come up with an opinion on whether it is worth entering the market in the next 5 years. The analysis would look at the demand and supply of VLCCs which determines the VLCC freight market. …”
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A single year = 心的探索 by Ng, Yan Ying

“…This report records the entire process of creating my illustration book, A Single Year. This book is an individual project which describes the author’s personal experience and reflections of growing into an adult, the need to learn to be independent and live with oneself as siblings and friends started to find their lives partners or busy with their works.…”
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The early years of Philippine studies, 1953 to 1966 by Luyt, Brendan

“…In this article I examine the content of the early years of Philippine Studies. Founded in 1953, it has survived and prospered up to the present day as a vehicle for scholarly studies of the Philippines. …”
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This is PATA : a summary of 40 years of progress

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ASEAN centrality : year of big power transitions by Ho, Benjamin Tze Ern

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Finite element analysis of bending of open section composite beams by Tan, Wee Peng

“…The objective of this Final Year Project is to investigate the bending behaviour of composite I-beams made with Carbon Fibre Reinforced Polymer (CFRP) and Toray T700, focusing on different ply configurations (4-ply and 8-ply) and web heights (40 mm and 60 mm). …”
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Active chilled beam auto-selection software optimization and modification by Phyu, Aye Pwint

“…It has been used in office buildings and marine environments and buildings so as to regulate temperature and humidity inside the building. Over the recent years, Active Chilled Beams have become a popular alternative to traditional HVAC systems due to their numerous advantages such as cost savings, space savings and so on. …”
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