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The call to complain : antecedents to complaint behaviour (telecommunications industry).
Published 2011Get full text
Final Year Project (FYP) -
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Curtain call : a final bow for the traditional arts.
Published 2013“…But with a $23 million kitty and a five-year Traditional Arts Plan proposed by the National Arts Council, the languishing state of the industry looks set to change. Curtain Call explores the challenges that today's traditional artists battle on a daily basis, from making a living to finding a successor to hand over the ropes to. …”
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Final Year Project (FYP) -
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Falling for Rachel /
Published 2014“…Public defender Rachel Stanislaski is not what he has in mind—until he discovers there’s a lot more to the beautiful, coolheaded attorney than meets the eye…and finds himself falling for her, hook, line and sinker.…”
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Understanding customer retrials in call centers: preferences for service quality and service speed
Published 2021“…According to industry reports, retrials are listed as a top annoying issue for customers and hurt call centers’ profits. Though recognizing this problem, call centers find it challenging to reduce retrials without overshooting their operating expenses. …”
Journal article -
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RES.LL-005 D4M: Signal Processing on Databases, Fall 2012
Published 2020Get full text
Learning Object -
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Hyperbolic one-relator groups
Published 2024“…We introduce two families of two-generator one-relator groups called primitive extension groups and show that a one-relator group is hyperbolic if its primitive extension subgroups are hyperbolic. …”
Journal article -
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Finding bugs inside IoT devices via static analysis
Published 2022Get full text
Final Year Project (FYP) -
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Nearbyou: a crowdsourced app for finding the best places for peace and quiet
Published 2022“…The prime objective of this project is to develop a reliable crowdsourced mobile application for finding the best peaceful and quiet places called Nearbyou. …”
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Final Year Project (FYP) -
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Information inequalities and finite groups : an overview
Published 2015“…For example for n = 4, the inequality of interest is the so-called Ingleton inequality. We give an overview of recent work studying entropic vectors using a group theoretic approach. …”
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Conference Paper -
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On the largest product-free subsets of the alternating groups
Published 2024“…Abstract A subset A $A$ of a group G $G$ is called product-free if there is no solution to a = b c $a=bc$ with a , b , c $a,b,c$ all in A $A$ . …”
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Experimental studies and model development for individual-specific fall detection
Published 2014“…The fall indicators were selected based on the experimental findings from the first study. …”
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Thesis -
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THE BIG RICH : THE RISE AND FALL OF THE GREATEST TEXAS OIL FORTUNES /
Published 2009Get full text
software, multimedia -
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Call the shots : a health communication campaign encouraging young women to take charge of cervical cancer prevention by taking the HPV vaccination
Published 2018“…Call The Shots is a health campaign that encouraged young women to take the Human Papillomavirus (HPV) vaccination. …”
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Final Year Project (FYP) -
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An integrated mHealth campaign to reduce the risk of falling for older adults
Published 2023“…Results showed that respondents with campaign exposure had a significant increase in all factor scores from pre- to post-campaign survey, which was significantly higher in the group with campaign exposure. The impact evaluation illustrated how digital mobile channels effectively provide means to reach older adults to reduce their risk of falling.…”
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Journal Article -
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