Published 2006
“…In this regard, VTU has set
up a
Forum(http://forum.vtu.
ac.in), which provides
a platform for students to exchange their view, share resources and also get answers from subject experts by sending their queries into this Forum by
e-mail.As this VTU-EDUSAT
network is
being used by
a whopping 150,000 students, there will be thousands of questions
from students across different subjects that will be handled through the network by hundreds of subject experts.The questions will be
aired by the students during the live sessions of the satellite-based programme or by sending
e-mail post transmission of sessions.Further, there will be number of questions by the students after they
go through the
e-Learning content.It has become impossible to answer all these questions by the subject experts because of paucity of time.It is also observed that there will be many questions that are similar or repetitive or these questions would have been answered earlier by the subject experts.Also, it is impossible for the subject expert to
go through all the
e-mails completely.Therefore, it is required to develop
a solution that involves summarization of
e-mail text sent by the students, which means selection of important sentences or text
so as to compare them with the current database of questions. …”
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