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1
Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service /
Published 2002“…Boca Raton : St. Lucie Press,…”
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2
Total productivity management : a systematic and quantitative approach to compete in quality, price, and time /
Published 1998“…Boca Raton : St Lucie Press,…”
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3
Project management in the fast lane : applying the theory of constraints /
Published 1998“…Boca Raton : St. Lucie Press,…”
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4
Information technology for manufacturing : reducing costs and expanding capabilities /
Published 2004“…Boca Raton : St Lucie Press,…”
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5
The organizational engineering approach to project management : the revolution in building and managing effective teams /
Published 2003“…Boca Raton : St Lucie Press,…”
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6
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7
7 secrets to successful sales management : the sales manager's manual /
Published 1998“…Boca Raton : St Lucie Press ,…”
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8
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9
International business and trade : theory, practice, and policy /
Published 1998“…Boca Raton : St. Lucie Press,…”
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10
Transforming leadership : equipping yourself and coaching others to build the leadership organization /
Published 1998“…Boca Raton : St Lucie Press,…”
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11
Sustaining corporate growth : harnessing your strategic strengths /
Published 2000“…Boca Raton : St. Lucie Press,…”
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12
Organizational learning : from world-class theories to global best practices /
Published 2000“…Boca Raton : St. Lucie Press,…”
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13
The ever changing organization : creating the capacity for continuous change, learning and improvement /
Published 2000“…Boca Raton : St. Lucie Press,…”
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14
Technology-based learning ; maximizing human performance and corporate success /
Published 1999“…Boca Raton : St.Lucie Press,…”
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15
The systems thinking approach to strategic planning and management /
Published 2000“…Boca Raton : St. Lucie Press,…”
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16
A practical guide to information systems strategic planning /
Published 1998“…Boca Raton : St. Lucie Press,…”
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17
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18
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19
The human resources glossary : the complete desk reference for HR executives, managers, and practitioners /
Published 1998“…Boca Raton : St. Lucie Press,…”
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20