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1
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2
Introduction to modern statistical quality control and management /
Published 1995“…Delray Beach : St Lucie,…”
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3
Total quality management for custodial operations : a guide to understanding and applying the key elements of total quality management /
Published 1994“…Delray Beach, FL : St. Lucie,…”
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4
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5
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6
Total quality management : text, cases and readings /
Published 1993“…Delray Beach, Fla. : St Lucie Press,…”
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7
Best team skills : 50 key skills for unlimited team achievement /
Published 1997“…Delray Beach, Florida : St Lucie Press,…”
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8
The costs of bad hiring decisions & how to avoid them /
Published 1996“…Delray Beach, Florida : St Lucie Press,…”
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9
Sustainable forestry : philosophy, science and economics /
Published 1994“…Delray Beach, Fla. : St Lucie Pr,…”
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10
Ecological integrity and the management of ecosystems /
Published 1993“…Delray Beach, FL : St Lucie Pr,…”
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11
Total quality in purchasing and supplier management /
Published 1995“…Delray Beach, Fla. : St. Lucie Press,…”
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12
Quality in education : an implementation handbook /
Published 1995“…Delray Beach, Fla : St Lucie Pr.,…”
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13
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14
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15
The Baldridge awards for education : how to measure and document quality improvement /
Published 1995“…Delray Beach, Fla : St Lucie Pr.,…”
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16
Teams in education : creating an integrated approach /
Published 1995“…Delray Beach, Fla : St Lucie Pr.,…”
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17
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18
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19
Improving service quality : achieving high performance in the public and private sectors /
Published 1995“…Delray Beach, Fla. : St. Lucie Press,…”
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20
Organizational transformation and process reengineering /
Published 1996“…Delray Beach, Fla. : St. Lucie Press,…”