The effect of individualism and collectivism on customer satisfaction in retail sector asian versus western culture / Abdul Hamid Abdul Halim, Muhammad Hafizi Zamri and Mohd Faizol... by Abdul Halim, Abdul Hamid, Zamri, Muhammad Hafizi, Mohd Rasid, Mohd Faizol Rizal

“…Faculty of Business and Management and UiTM Press, Universiti Teknologi MARA, Malaysia.…”
Get full text

Vending machine purchasing experience among students in the university’s residential college / Mohamad Naqiuddin Md Mansor …[et al.] by Md Mansor, Mohamad Naqiuddin, Mohd Rashid, Norhidayah, Ma’amor, Hairunnisa, Badrolhisam, Nur Idayu, Abdul Aziz, Nor Intan Shamimi

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia…”
Get full text

Detecting the likelihood of fraudulent financial reporting: an analysis of fraud diamond / Reni Yendrawati, Huda Aulia and Hendi Yogi Prabowo. by Yendrawati, Reni, Aulia, Huda, Prabowo, Hendi Yogi

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

Factors that contribute to awareness of halal logistics among muslims in the Klang Valley / Emi Normalina Omar ...[et al.] by Omar, Emi Normalina, Ramli, Ahmad Adeel, Jaafar, HarlinaSuzana, Abu Hassan, LailatulFaizah, Othman, Abdul Kadir, Ali, Husniyati

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee by Zainuddin, Anizah, Noranee, Shereen

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

The influence of work life balance towards job performance in private higher education institution (PHEI) / Noorlaila Yunus and Siti Musalmah Ahmad Fuad. by Yunus, Noorlaila, Ahmad Fuad, Siti Musalmah

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

The effect of perceived service recovery justice on customer loyalty: role of customer affection as moderator in Malaysian telecommunication industry / Siti Aisyah Yaakob …[et al.]... by Yaakob, Siti Aisyah, Mohamad, Nur Syaahidah, Mohd Ghani, Nur Nashreena Aliya, Abd Rahman, Nur Ain, Othman, Abdul Kadir

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

The awareness level of the safety and health of the operational level / Roshanira Che Mohd Nor and Nur Atiqah Rochin Demong by Che Mohd Nor, Roshanira, Rochin Demong, Nur Atiqah

“…Faculty of Business and Management and UiTM Press, Universiti Teknologi MARA, Malaysia…”
Get full text

Moderating effect job satisfaction on the determinants of herzberg’s two-factor theory towards job performance among customer service representative at in-house call center in bank... by Yunus (Hj.), Noorlaila, Kamal, Nor Hashimah

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
Get full text

Leadership styles and gender relationship among public higher institutions in Malaysia / Raslan Nordin and Hazira Mohd Nasir by Nordin, Raslan, Mohd Nasir, Hazira

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia…”
Get full text

Customer satisfaction on e-SERVQUAL in Islamic online banking services / Nurhazirah Hashim …[et al.] by Hashim, Nurhazirah, Mohd Salleh, Mohammad Zaim, Muhamad Yunus, Nor Sara Nadia, Mat Shafie, Intan Syafinaz

“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia…”
Get full text

Attainment of capital and competency towards intrinsic career success / Azizah Daut, Sany Sanuri Mohd Mokhtar and Faizuniah Pangil. by Daut, Azizah, Mohd Mokhtar, Sany Sanuri, Pangil, Faizuniah

“…Faculty of Business and Management and UiTM Press, Universiti Teknologi MARA, Shah Alam, Malaysia…”
Get full text