Item generation in the development of an inpatient experience questionnaire: a qualitative study by Wong, E, Coulter, A, Cheung, A, Yam, C, Yeoh, E, Griffiths, S

“…<p><strong>Background</strong>: Patient experience is a key feature of quality improvement in modern health-care delivery. Measuring patient experience is one of several tools used to assess and monitor the quality of health services. …”