Social factor as an indicator for service excellence in facilities management services by Kasim, Rozilah, Umar, Muhammad Akilu, Martin, David

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A framework to evaluate service user experience as a tool to achieve service excellence in Malaysian Local Governments by Umar, Muhammad Akilu, Kasim, Rozilah, Martin, David, Abubakar, Muhammad, Umar, Muhammad Bello, Ahmed, Tanko Husseini

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Railway development and the impact to Malaysian economy by Abd Aziz, Sahrir, Kassim, Rozilah, Mohd Masirin, Mohd Idrus

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Community participation as mediating variable for enhancement of citizen satisfaction in Malaysian municipal councils. Batu Pahat municipal council in perspective by Bello, Muhammad Umar, Daud @ Juanil, David Martin, Kasim, Rozilah, Aliyu, Aliyu Ahmad

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Facilities performance audit on public buildings by Md Ariffin, Khadijah, Kasim, Rozilah, Ishak, Mohd Hafizal, Harun, Mohd Rosli, Mohd Noh, Zainuddin

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The concept of sustainable business location: preliminary study on purpose-built office in Malaysia by Heng, Jia Yun, Mohd Safian, Edie Ezwan, Ramin, Ahmad Kaseri

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An initial investigation of the relationship between capital structure and firm performance among large (G7) construction companies: a conceptual framework by Masrom, Md Asrul Nasid, Eahwan, Norsyamimi, Alifiah, Mohd Norfian, Goh, Kai Chen, Mohamed, Sulzakimin

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The evaluation of third party hotel booking website performance using Analytic Hierarchy Process (AHP) by Ramlan, Rohaizan, Hassan, Rohayanti, Mohd Shukri, Siti Rokhmah, Mokhtar, Rashidah, Tong, Bao Yee

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Packaging designs and recurring purchase intention of baby milk powder by Ng, Kim-Soon, Ahmad, Abd Rahman, Borhanudin, Nur Atikah

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Determinants of financing preferences of micro enterprises by Ahmad, Kamilah, Mohamed Zabri, Shafie, Atan, Siti Anisah, Annuar, Aemi Shazwani

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English teacher’s views on the barriers of implementing e-learning during the COVID-19 pandemic at the private universities in Bangladesh by Ibna Seraj, Prodhan Mahbub, Hasan, Md. Kamrul, Habil, Hadina

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Using Blogs for Promoting Reflective Learning among University Students by Ahmad, Rahayu, Mohd Yusuf, Shafiz Affendi, Muraina, Ishola D.

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Persuasive Multimedia in Truancy Awareness (PMTA): User Evaluation on “Kitakan Kawan” by Dolhalit, Mohamad Lutfi, Ab Salam, Sobihatun Nur, Abdul Mutalib, Ariffin, Yusoff, Muhamad Saiful Bahri

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Hospital scheduling analysis: a contemporary review and proposed schematic understanding by Ali, Hussein Hasan, Lamsali, Hendrik, Othman, Siti Norezam

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The hazards of smoking mobile app by Zulkifli, Abdul Nasir, Md Yussop, Yussalita, Briki, Wesam Ali M., Low, Mee Lin, Chan, Siow Swen, Qasim, Mustafa Moosa

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Design failure mode effect analysis and customer approach matrix: a case study in an automotive company by Ahmad, Mohd Akhir, Mohd Nawi, Mohd Nasrun, Taib, Che Azlan, Mat Nor, Alias

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Blockchain, cryptocurrency and FinTech market growth in Malaysia by Ku-Mahamud, Ku Ruhana, Abu Bakar, Nur Azzah, Omar, Mazni

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Generalized two-step hybrid block method with one off-step point for solving second order ordinary differential equations directly by Mansor, Kamarun Hizam, Omar, Zurni, Rohni, AM

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An appraisal of the legality of the referendum: A study of Iraqi Kurdistan Region by Qader, Sanh Sharif, Mohd Anuar, Haslinda, Ahmad, Rusniah

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