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41
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42
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43
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44
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45
Service operations management : strategy, design and delivery /
Published 1997“…London : Prentice Hall,…”
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46
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47
B2B marketing : a radically different approach for business-to-business marketers /
Published 2002“…London : Prentice-Hall,…”
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48
Statistical tests : an introduction with MINITAB commentary /
Published 1996“…London : Prentice Hall,…”
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49
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50
Brilliant selection test results : tests you might have to sit, and how to prepare for them /
Published 2003“…London : Prentice Hall,…”
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51
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52
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53
Analysis and applications of artificial neural networks /
Published 1995“…London : Prentice Hall,…”
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54
Real coaching and feedback : how to help people improve their performance /
Published 2003“…London : Prentice Hall,…”
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55
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56
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57
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58
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59
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60
Mobilizing the organisation : bringing strategy to life /
Published 1996“…London : Prentice Hall,…”