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1
How to handle tough situations at work : a manager's guide to over 100 testing situations /
Published 2003“…London : Prentice Hall Business,…”
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2
Everything you need to know at work : A complete manual of workplace skills /
Published 2003“…London : Prentice Hall BUSINESS,…”
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3
Real influencing : how to win hearts and minds to achieve goals /
Published 2003“…London : Pearson/Prentice Hall Business,…”
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4
The highly effective marketing plan /
Published 200“… London ; New York : Pearson/Prentice Hall Business,…”