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1001
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1002
Delivering exceptional performance : aligning the potential of organizations, teams and individuals /
Published 1996“…London : Pitman Pub,…”
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1003
-
1004
The customer-centred strategy : thinking strategically about your customers /
Published 1997“…London : Pitman Publishing,…”
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1005
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1006
-
1007
The information edge : successful management using information technology /
Published 1997“…London : Pitman Publishing,…”
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1008
-
1009
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1010
A-Z of international finance : the essential guide to tools, terms and techniques /
Published 1997“…London : Pitman Pub.,…”
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1011
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1012
Creating a market-sensitive culture : anticipate change, act fast, do it today /
Published 1997“…London : Pitman Pub.,…”
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1013
Software resource pack for business accounting I [disket] /
Published 1983“…London : Pitman Pub.,…”
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1014
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1015
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1016
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1017
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1018
-
1019
Dealing With demanding customers : How to Turn complaints into Opportunities /
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1020
The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work /
Published 1995“…London : Pitman Pub.,…”