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1
The logical thinking process : a systems approach to complex problem solving /
Published 2007“…New York : Asq Press,…”
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2
Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
Published 2008“…New York : Asq Press,…”
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3
Root cause analysis : the core of problem solving and corrective action /
Published 2009“…New York : Asq Press,…”
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4
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5
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6
The logical thinking process [electronic resource] : a systems approach to complex problem solving /
Published 2007“…New York : Asq Press,…”
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7
The certified HACCP auditor handbook [electronics resource] /
Published 2007“…New York : Asq Press,…”
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8
Proving continuous improvement with profit ability /
Published 2008“…New York : ASQ Quality Press,…”
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9