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1
The 21st century organization : reinventing through reengineering /
Published 1995“…San Diego, Calif. : Pfeiffer,…”
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2
Applied strategic planning : a comprehensive guide /
Published 1992“…San Diego, Calif. : Pfeiffer,…”
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3
Leading effective meetings : participant guide /
Published 1994“…San Diego, Calif. : Pfeiffer and Company,…”
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4
The +10 percent principles : how to get extraordinary results from ordinary people /
Published 1993“…San Diego, Calif. : Pfeiffer & Co,…”
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5
Process improvement skills : rethinking the routine : facilitator guide /
Published 1994“…San Diego, Calif. : Pfeiffer and Comoany,…”
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6
The power of team building : using ropes techniques /
Published 1992“…San Diego, Calif. : Pfeiffer & Company,…”
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7
Intervention skills : process consultation for small groups and teams /
Published 1994“…San Diego, Calif. : Pfeiffer & Company,…”
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8
The change leader : using a Gestalt approach with work groups /
Published 1996“…San Diego, Calif. : Pfeiffer & Company,…”
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9
Closing tactics : how to use fast and effective closing techniques /
Published 1993“…San Diego, Calif. : Pfeiffer and Company,…”
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10
Improving work groups : a practical manual for team building /
Published 1992“…San Diego, Calif. : Pfeiffer & Company,…”
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11
Evaluating diversity training : 17 ready-to-use tools /
Published 1996“…San Diego, Calif. : Pfeiffer & Company,…”
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12
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13
Group-level team assessment : a 10-step sequence to a committed team /
Published 1996“…San Diego, Calif. : Pfeiffer & Company,…”
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14
Inspiring fabled service : participant workbook /
Published 1996“…San Diego, Calif. : Pfeiffer & Company,…”
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15
Successful new-employee orientation : assess, plan, conduct, and evaluate your program /
Published 1994“…San Diego, Calif. : Pfeiffer & Company,…”
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16
The team leadership practices inventory : measuring leadership of teams /
Published 1992“…San Diego, Calif. : Pfeiffer & Co,…”
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17
Process improvement skills : rethinking the routine / [kasetvideo]
Published 1994“…San Diego, Calif. : Pfeiffer and Comoany,…”