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41
Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
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42
The influence of work life balance towards job performance in private higher education institution (PHEI) / Noorlaila Yunus and Siti Musalmah Ahmad Fuad.
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
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43
The effect of perceived service recovery justice on customer loyalty: role of customer affection as moderator in Malaysian telecommunication industry / Siti Aisyah Yaakob …[et al.]...
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
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44
The awareness level of the safety and health of the operational level / Roshanira Che Mohd Nor and Nur Atiqah Rochin Demong
Published 2017“…Faculty of Business and Management and UiTM Press, Universiti Teknologi MARA, Malaysia…”
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45
Moderating effect job satisfaction on the determinants of herzberg’s two-factor theory towards job performance among customer service representative at in-house call center in bank...
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia.…”
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46
Leadership styles and gender relationship among public higher institutions in Malaysia / Raslan Nordin and Hazira Mohd Nasir
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia…”
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47
Customer satisfaction on e-SERVQUAL in Islamic online banking services / Nurhazirah Hashim …[et al.]
Published 2017“…Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia…”
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48
Impact of coarse aggregate on compressive strength of concrete / Jeriscot H. Quayson and Zakari Mustapha.
Published 2019“…Faculty of Architecture, Planning and Surveying (FSPU) and UiTM Press Universiti Teknologi MARA (UiTM), Selangor, Malaysia.…”
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49
Tenants’ satisfaction in high residential buildings / Ummu Sholehah Mohd Nor, Wan Nor Azriyati Wan Abd Aziz and Zafirah Al Sadat Zyed.
Published 2020“…Faculty of Architecture, Planning and Surveying (FSPU) and UiTM Press Universiti Teknologi MARA (UiTM), Selangor, Malaysia.…”
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50
Conceptualising risk culture on enterprise risk management (ERM) implementation in construction companies / Wong Ching Ching ... [et al.]
Published 2020“…Faculty of Architecture, Planning and Surveying (FSPU), and UiTM Press Universiti Teknologi MARA (UiTM), Selangor, Malaysia.…”
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51
Attainment of capital and competency towards intrinsic career success / Azizah Daut, Sany Sanuri Mohd Mokhtar and Faizuniah Pangil.
Published 2014“…Faculty of Business and Management and UiTM Press, Universiti Teknologi MARA, Shah Alam, Malaysia…”
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