Integrating knowledge management in helpdesk system for IT support /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007

Bibliographic Details
Main Authors: 221512 Shahrizad Shahrir, Abd. Manan Ahmad
Format:
Language:eng
Published: Skudai : Universiti Teknologi Malaysia, 2007
Subjects: