Proceedings of the Management Science Operations Research Seminar on Quality and Productivity /
Quality and education : a mismatch/ Azma Abdul Hamid -- A case for a more optimum use of human resource in Malaysian Universities/ Awang Had Salleh, Manjit S. Sidhu -- Achieving excellence in service organization/ Oli Mohamed Abdul Hamid -- Kualiti dan produktiviti dalam pendidikan : pengetahuan da...
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Kuala Lumpur : Jabatan Penyelidikan Operasi, Fakulti Sains Komputer & Sistem Maklumat, UTM and MSORSM
1991
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