Flying high in a competitive industry : cost-effective service excellence at Singapore airlines /
08
Main Authors: | , , |
---|---|
Format: | |
Language: | eng |
Published: |
Singapore : McGraw-Hill Education,
2005
|
Subjects: |
08
Main Authors: | , , |
---|---|
Format: | |
Language: | eng |
Published: |
Singapore : McGraw-Hill Education,
2005
|
Subjects: |