The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /

The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /

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Bibliographic Details
Main Author: 176678 Kovacs, Diane K. (Diane Kaye), 1962-
Format:
Language:eng
Published: London : Facet Publishing, 2007
Subjects:
Electronic reference services (Libraries)

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