Service management and marketing : customer management in service competition /
36
Autor principal: | |
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Formato: | |
Idioma: | eng |
Publicado em: |
West Sussex, England : John Wiley & Sons,
2007
|
Assuntos: |
36
Autor principal: | |
---|---|
Formato: | |
Idioma: | eng |
Publicado em: |
West Sussex, England : John Wiley & Sons,
2007
|
Assuntos: |